Ecommerce Coordinator

About the Role

Newry has a growing mix of retail and ecommerce businesses and at Mimimori Retail and Lifestyle Commerce we focus on keeping online product information promotions orders and customer activity organised across our digital sales channels.

We are looking for an Ecommerce Coordinator who can support day to day online trading activity maintain accurate product listings coordinate promotions and help ensure customers receive a smooth shopping experience.

You will work closely with merchandising marketing customer service inventory and operations teams to keep ecommerce activity accurate timely and well coordinated.

Why Work With Us

The Environment: You will work from our Newry location in a collaborative retail and ecommerce setting where organisation accuracy and customer experience are highly valued.

Digital Exposure: You will support online stores marketplace activity product content promotional campaigns and customer journey improvements.

Cross Functional Collaboration: You will work with merchandising marketing operations inventory and customer service teams across different stages of ecommerce delivery.

Growth: We support continued development in ecommerce operations online merchandising digital marketing marketplace management and customer experience.

Key Responsibilities

Product Management: Create and update product listings descriptions pricing images categories and other ecommerce information.

Order Coordination: Monitor online orders support fulfilment queries and work with operations teams to resolve delays or order issues.

Promotion Support: Assist with the setup and coordination of online promotions product launches seasonal campaigns and discount activity.

Website Updates: Support routine website changes including banners product collections content updates and promotional pages.

Marketplace Support: Help maintain accurate listings and product information across relevant third party marketplaces.

Inventory Coordination: Work with stock and supply teams to monitor product availability and reduce stock related customer issues.

Performance Tracking: Maintain basic ecommerce reports and monitor sales product performance order activity and customer trends.

Customer Experience: Identify listing errors navigation issues or recurring customer concerns and help coordinate practical improvements.

What We Are Looking For

Experience: At least 2 years of experience in ecommerce online retail marketplace operations digital marketing merchandising or a closely related role.

Ecommerce Knowledge: Good understanding of online product listings order processes promotions customer journeys and digital retail operations.

Organisation: Strong attention to detail with the ability to manage multiple products deadlines campaigns and operational priorities.

Communication: Clear written and verbal communication skills with confidence working across marketing operations customer service and supply teams.

Digital Skills: Comfortable working with ecommerce platforms spreadsheets content management systems and online marketplace tools.

Analytical Skills: Able to review basic sales and product data identify issues and support practical improvements.

Customer Focus: Understands how accurate product information stock availability and clear communication contribute to a positive online shopping experience.

Mindset: You are organised commercially aware and detail focused. You take ownership of ecommerce tasks communicate clearly and stay focused on keeping online operations accurate efficient and customer friendly.

Pay: £2,500.00-£3,000.00 per month

Benefits:

• Company pension
• Private medical insurance
• Sick pay

Work Location: In person