Ecommerce Coordinator

E-commerce Operations Specialist

Our client is a California-based women’s apparel brand known for versatile, elevated pieces that move easily from everyday life to travel, city plans, and weekends by the coast. The team is looking for an E-commerce Operations Specialist to help deliver a thoughtful, high-performing digital shopping experience.

This person will play an important role in keeping the online business organized, accurate, and customer-focused. They will support product launches, digital marketing initiatives, merchandising updates, and ongoing site improvements while partnering closely with creative, marketing, retail, and inventory teams.

Responsibilities

• Manage daily updates across the Shopify site, including product setup, collection pages, pricing, imagery, copy, promotions, and launch readiness.
• Coordinate e-commerce timelines and ensure key digital initiatives are executed on schedule across internal teams.
• Create, schedule, and review email and SMS campaigns in Klaviyo, confirming all messaging, links, offers, and product details are correct before deployment.
• Support digital merchandising strategies that make it easy for customers to shop core products, new arrivals, and seasonal collections.
• Monitor online inventory and partner with relevant teams to address availability or stock inconsistencies.
• Review the site experience across desktop and mobile, identify issues, and help improve usability throughout the customer journey.
• Track e-commerce, campaign, and site performance; prepare clear reporting and share meaningful findings with the team.
• Provide day-to-day support to the Fractional E-commerce Director, helping move priorities forward and identify opportunities for growth.

Qualifications

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities at once. They bring a balance of creative judgment and operational discipline, with a clear understanding of how strong execution shapes the customer experience.

Applicants should have 2–4 years of experience in e-commerce, digital merchandising, or digital marketing. Experience within fashion, retail, lifestyle, or consumer brands is preferred. Strong working knowledge of Shopify and Klaviyo is highly valued.

This is a great opportunity for someone who is dependable, proactive, and excited to contribute to a growing brand with a distinct visual point of view. The role offers close collaboration with a small, creative team and meaningful visibility into the day-to-day growth of the digital business.