Ecommerce Coordinator

About KeepCup

KeepCup created the original reusable cup. Since 2009, we've been designing products people love to use, helping make reuse part of everyday life.

Today, KeepCup sells across Australia, the UK and the US through three Shopify stores and online marketplaces. We're looking for someone who loves the detail to keep them looking sharp and selling well.

About the Role

You'll keep our online stores and marketplace listings accurate, beautiful and easy to shop. This is a hands-on role: building bundles, loading products, polishing images, writing SEO details and merchandising collections across all three stores.

If you find a perfectly cropped image and a tidy product page deeply satisfying, read on.

What You'll Do

Product Merchandising

• Build and maintain product listings, variants and bundles across AU, UK and US stores
• Keep pricing, stock and product information accurate and consistent across regions
• Identify ad optimise sell through and CRO opportunities
• Set up new launches and promotions so they go live on time and without a hitch

Digital Assets

• Resize, format and upload product and lifestyle images to Shopify and marketplaces
• Create and optimise marketplace listings to meet each platform's requirements
• Keep a tidy, well-organised image library

SEO & Content

• Complete product titles, descriptions, meta data and alt text in line with our SEO guidelines and tone of voice
• Adapt spelling and terminology for each market

CRM

• Set up and monitor email flows
• Review and optimise assets and flows, spot broken links, missing images and other gremlins, then fix them

About You

You're organised, precise and love a sales spike based on your initiative. You enjoy working in the detail, you learn platforms quickly, and you notice when something is a pixel out of place.

You'll bring:

• 1–3 years' experience in ecommerce, online retail or digital content
• Strong hands-on Shopify skills (bundles, variants, collections, metafields)
• Experience with Amazon or other marketplaces
• Experience on Klaviyo an advantage
• Basic image editing skills (Photoshop, Figma or similar)
• An understanding of SEO basics for product pages
• Great written English and a sharp eye for detail

Why Join KeepCup?

KeepCup is a certified B Corp and the original reusable cup: a small team, a global brand, and a product people genuinely love. You'll learn across three markets, work closely with leadership, and see your work live on site every day.

Apply Today

If you'd like to make reuse look this good online, we'd love to hear from you.