Ecommerce Data Support Specialist

We are seeking a detail-oriented and organized Ecommerce Data Support Specialist to join our team. The primary responsibility of this role is to perform accurate and efficient data entry to upload and manage product information on our ecommerce website. The ideal candidate will ensure that product listings are complete, accurate, and optimized to enhance customer experience and drive sales.

Key Responsibilities:

Product Data Entry: Accurately input product details such as titles, descriptions, specifications, prices, and categories into the ecommerce platform.

Image and Content Management: Upload and organize product images, ensuring they meet quality and formatting standards.

Data Quality Assurance: Review and verify product data for accuracy, consistency, and compliance with company standards and SEO best practices.

Inventory Updates: Update product availability and stock levels in the system as needed.

Collaboration: Work closely with the marketing, inventory, and IT teams to ensure seamless product uploads and data integrity.

Troubleshooting: Identify and resolve data-related issues, such as missing information or formatting errors.

Process Optimization: Suggest improvements to data entry processes to increase efficiency and reduce errors.

Compliance: Ensure all product listings comply with platform guidelines and legal requirements.

Qualifications:

Education: High school diploma or equivalent; associate or bachelor’s degree in a related field is a plus.

Experience:

1-2 years of experience in data entry, ecommerce, or a related field.

Familiarity with ecommerce platforms (e.g., Shopify, WooCommerce, Magento, or similar) is preferred.

Skills:

Strong attention to detail and accuracy in data entry.

Proficiency in Microsoft Excel, Google Sheets, or similar tools.

Basic understanding of SEO principles and product listing optimization.

Ability to work with content management systems (CMS) and databases.

Good communication and teamwork skills.

Ability to manage time effectively and meet deadlines.

Technical Skills:

Familiarity with image editing tools (e.g., Photoshop or Canva) is a plus.

Basic knowledge of HTML/CSS for product description formatting is an advantage.

Other Requirements:

Ability to handle repetitive tasks with consistency and precision.

Strong organizational skills and ability to prioritize tasks.

Preferred Qualifications:

Experience with bulk data uploads and data migration tools.

Knowledge of ecommerce analytics and reporting tools.

Understanding of product categorization and taxonomy in ecommerce environments.

Working Conditions:

This role may involve working in an office or remotely, depending on company policies.

Standard working hours with occasional overtime during peak seasons or product launches.

Use of computer and standard office equipment for extended periods.