Ecommerce Executive / Assistant Manager / Manager

**Job Responsibility:

1. Omni-Channel Marketplace Management:**

• Manage and scale operations across Shopify (D2C) and global marketplaces including Amazon US, Walmart, Target, BestBuy, Kohls, Macys, Sharper Image, Staples, RobotShop, and TikTok Shop.
• Oversee product cataloging, listing optimization, pricing strategy, and marketplace compliance.
• Monitor and maintain account health, performance metrics, and marketplace policy adherence.

2. Reconciliation & Operational Control:

• Manage settlements, reconciliation processes, refund tracking, and discrepancy resolution.
• Ensure accurate financial tracking across all marketplaces.
• Coordinate fulfillment partners for smooth order execution and timely deliveries.

3. Cross-Border & USA Vendor Coordination:

• Oversee export operations to the USA and other international markets.
• Coordinate with USA-based vendors, distributors, freight partners, and marketplace account managers.
• Ensure seamless cross-border shipping execution and compliance.

4. Reporting & Growth Optimization:

• Track marketplace KPIs including sales performance, returns rate.
• Generate insights to improve channel performance and scale global presence.
• Identify expansion opportunities across new marketplaces and regions.

Qualifications:

• 5+ years of experience in global e-commerce or omni-channel marketplace management.
• Prior experience with D2C Indian brands exporting to the USA or other international markets.
• Strong exposure to the USA vendor ecosystem and cross-border trade execution.
• Hands-on experience managing multi-marketplace platforms.
• Data-driven mindset with strong analytical and reporting capabilities.
• Excellent stakeholder management and negotiation skills.