eCommerce Executive

Responsibilities:

• E-Commerce Management
  • Handle the daily operations of E-Commerce channels, including external platforms.
  • Assist in the business activities and projects of assigned channels, including but not limited to order management, fulfilment, executing and following up promotion plans,  order forecasts, inventory management, and preparing sales analysis reports.
  • Analyse sales data and evaluate existing product categories on choices.
  • Conduct marketing research focused on rivals’ trends and strategies, along with routine performance reports.
  • Experience with the Shopify platform will be ideal.
• Product Management
  • Assist in managing product mix and assortment planning on assigned platforms.
  • Responsible for product listing, from preparing materials to product listing on all platforms.
• Logistics Coordination
  • Liaise and coordinate with logistics and related departments on day-to-day business operations.
  • Work closely with the product team and logistics team to manage stock and logistics.
• Customer Experience
  • Support online platform interface updates with the latest promotions, pricing updates, layout, and content improvements.
  • Support and drive a smooth E-Commerce customer journey, including order processing and customer service issues.

Qualifications & Requirements:

• Diploma holder or above, with at least 1-2 years of experience in eCommerce/retail management preferred.
• Good numerical sense;
• Proficiency in MS Office including MS Excel;
• Hard-working with positive attitude;
• Able to work under pressure and meet the deadlines;
• Experienced in cross-border marketplaces and eCommerce operations is absolutely advantage;
• Detail-oriented, with a high level of accuracy and ability to process and analyze data;
• Fast learner and willing to face challenges;
• Strong communication in written and spoken English, Cantonese, and Putonghua; other languages will be an advantage

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose. Please submit your full resume with expected salary to the Human Resources Department, SPCA (HK) via Email: [email protected] or contact us at (852)9834-0884 (WhatsApp). Please quote the job title in your message for our easy reference.