INNIO GROUP SDN. BHD.
eCommerce Executive
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
MYR 54,000 – MYR 66,000 / year
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
14 August 2026
What they need
About the role
Manage and maintain company online stores across platforms such as Shopee, Lazada, TikTok Shop, Amazon or other relevant eCommerce platforms. Monitor daily sales, orders, traffic, conversion rates, product performance and customer behaviour. Develop and execute online sales strategies to achieve monthly and quarterly sales targets.
Key responsibilities
- Manage product listings, including product titles, descriptions, images, pricing, promotions and inventory information
- Plan and participate in platform campaigns, flash sales, vouchers, discounts, bundles and other promotional activities
- Monitor competitors, market trends, pricing strategies and consumer behaviour to identify new business opportunities
- Analyse eCommerce performance data and prepare regular reports with actionable recommendations
- Work closely with Marketing, Sales, Warehouse and Customer Service teams to ensure smooth online operations
- Monitor customer reviews, enquiries and feedback, and work with relevant teams to improve customer satisfaction
- Coordinate with platform representatives, agencies, KOLs/KOCs and other external partners when required
- Identify opportunities to improve product ranking, traffic, conversion rate and overall online store performance
- Stay updated on changes in eCommerce platforms, algorithms, platform policies and emerging online shopping trends
- Support livestreaming, affiliate marketing, KOL/KOC campaigns and other digital commerce initiatives when required
About you
- Diploma or Bachelor's Degree in eCommerce, Digital Marketing, Marketing, Business, or related fields
- At least 2–4 years of relevant experience in eCommerce / marketplace operations
- Hands-on experience with Shopee, Lazada, TikTok Shop or other major eCommerce platforms
- Strong understanding of online sales funnels, promotions, marketplace campaigns and consumer behaviour
- Comfortable working with sales data, platform analytics and performance reports
- Good analytical and problem-solving skills
- Strong communication and coordination skills
- Able to work independently and meet sales targets and deadlines
- Proficient in Microsoft Excel / Google Sheets
- Experience with TikTok Shop, Shopee Ads, Lazada Sponsored Solutions, Meta Ads, Google Ads or affiliate marketing will be an added advantage
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