Ecommerce Executive

About us

Founded in 2001, H2eCommerce is a specialist online retailer of printer consumables, printers, stationery and office supplies. From our sites in Winsford and Crewe in Cheshire, we operate as part of a highly successful Europe-wide group with a turnover in excess of £400m.

Our flagship brand, Cartridge People, is led by a team of industry experts and offers both newly released original branded products and high-quality Own Brand compatible cartridges. This gives households and businesses a comprehensive choice of dependable, great-value printing solutions. We’re also proud of our UK-based, award-winning customer service.

Alongside Cartridge People, our 123-3D.co.uk brand is the UK’s dedicated 3D printing specialist, with one of the widest ranges of 3D printers, filaments and accessories in the country – all at highly competitive prices.

It’s an exciting time to join H2eCommerce as we continue to grow our brands, expand our product ranges and help customers get more value from their everyday printing and office supplies.

About the Role

Are you commercially minded, analytical and passionate about ecommerce?

We’re looking for an Ecommerce Executive to join our Commercial team at H2e Commerce and take ownership of the development, management and presentation of our Office Supplies category across our ecommerce websites. Internally your job title will be "Office Supplies Category Manager".

This is an exciting opportunity for someone with experience in category management, buying, merchandising, ecommerce or a similar commercial role who enjoys working with data, identifying opportunities and turning insight into action.

You’ll play a key role in shaping our product range, improving the online customer experience and supporting the continued growth of both branded and own-brand products.

This role is based on site in Winsford with one day working at home after full training. Working hours 8:00am to 4:30pm.

Job Opportunity

You’ll work collaboratively with Purchasing, Marketing, Development, Ecommerce Content and the wider Commercial team, giving you the opportunity to make a genuine impact across the business.

• Manage and develop the Office Supplies product range, identifying opportunities for growth and improvement.
• Assess new supplier and OEM product opportunities and support new product introductions.
• Identify range gaps, duplication and opportunities to rationalise or expand the product range.
• Support the development and growth of own-brand products.
• Monitor competitor activity, pricing, market trends and customer demand to identify commercial opportunities and improve our pricing position.
• Analyse sales, margins, pricing and product performance data to inform decisions and recommendations.
• Support promotional campaigns, seasonal activity and marketing initiatives.
• Work with Ecommerce Content teams to ensure products and categories are accurately structured, categorised and presented.
• Identify opportunities to improve product discoverability, on-site search, navigation and the overall customer experience.
• Review and improve category structures and online merchandising.
• Work with Development teams on website and category improvement projects.
• Support merchandising and cross-selling opportunities.
• Provide commercial insight and recommendations to support wider business decisions.

Company Benefits

• Competitive salary with annual salary reviews
• 30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year
• One day birthday leave each year
• Death in service insurance at 3 x annual salary
• Pension
• Simply Health Plan
• Generous long service cash rewards from 5 years of service
• Cycle to work scheme
• Discounted Gym Memberships
• Staff discount on products
• Staff referral scheme with cash rewards
• GP access and mental health counselling support
• Yearly flu vaccinations
• Specsavers vision/ eye care
• Free parking with easy access to rail and bus routes
• Fun and exciting social and team building events
• Casual dress

Essential Skills

• Experience in category management, buying, merchandising, ecommerce or a similar commercial role. Preferably within stationery, business supplies or similar.
• Experience managing, developing or optimising product ranges.
• A relevant qualification in Business, Commercial, Marketing, Ecommerce or a similar subject would be beneficial.
• Strong commercial awareness and a data-driven approach to decision making.
• Advanced Excel skills and confidence working with large datasets.
• The ability to analyse sales, margin, pricing and competitor data and turn insight into practical recommendations.
• Strong organisational skills and excellent attention to detail.
• The ability to manage multiple priorities and projects simultaneously.
• Strong communication and stakeholder management skills.
• A proactive approach, with the confidence to identify opportunities and improvements independently.