Ecommerce Executive

Job Description: E-commerce Executive (Skincare Brand)

Location: Jaipur, Rajasthan (Work from office)
Department: E-commerce / Marketplace Operations
Reports to: E-commerce Manager / Founder
Employment type: Full-time
Experience: 1-3 years in marketplace and quick commerce operations, with prior experience at a skincare or beauty brand (such as Minimalist, Dot & Key, or similar D2C brands)
Salary: As per experience and industry standards

About the Role

We are launching a sensitive skincare brand for the Indian market, backed by science-led ingredients and a bold voice. We need an e-commerce executive who has already worked on a skincare or beauty brand and understands how these categories win on Amazon, Flipkart and quick commerce. You will manage day-to-day operations across all three channels and help grow sales, rankings and reviews from launch.

Key Responsibilities

Marketplace Management (Amazon and Flipkart)

Create and optimize skincare listings: titles, bullet points, ingredient-led descriptions, keywords, images and A+ content
Handle category approvals, ungating, and compliance requirements for beauty and personal care (e.g., licences, ingredient lists, claims, expiry and batch details)
Manage catalog health, including variation families (by size, pack or variant), ASIN/FSN mapping and brand registry issues
Monitor account health, resolve listing suppressions, policy violations and claim-related flags
Raise and follow up on support cases, appeals and plans of action (POA) with seller support
Track ratings, reviews, Q&A and customer returns, and act on negative trends such as "allergy", "breakout" or "not genuine" complaints
Protect the brand against hijackers, counterfeit sellers and unauthorized listings

Quick Commerce (Blinkit, Zepto, Instamart)

Handle vendor onboarding, SKU listing and catalog uploads
Coordinate POs, appointments and dark store replenishment
Track fill rates, stock-outs, availability and city-wise performance
Plan visibility, ad and promotion activations on each platform
Reconcile invoices, debit notes, returns and payments

Inventory, Orders and Expiry Management

Keep inventory in sync across all channels and warehouses
Track batch numbers, shelf life and near-expiry stock, and plan liquidation or promotions ahead of time
Monitor order processing, dispatch, returns, RTOs and claims (including FBA and Flipkart Smart Fulfilment returns)
Coordinate with warehouse and logistics teams on inbound shipments and on-time dispatch

Advertising and Growth

Support and optimize Amazon Ads and Flipkart ads (sponsored products, brands, PLA/PCA)
Track ACOS, ROAS, TACoS, impressions and conversion, and suggest improvements
Plan deals, coupons, combos, bundles and sale-event participation (Great Indian Festival, Big Billion Days, Nykaa-style festive pushes, etc.)
Support rating and review growth through compliant programs (Vine, post-purchase inserts, etc.)

Reporting and Analysis

Prepare daily, weekly and monthly reports on sales, inventory, ads, returns and ratings
Track pricing, competitors and category benchmarks to support price and margin decisions
Give clear, actionable insights to founders and management
Required Skills and Qualifications
Graduate in any stream (B.Com, BBA, BCA or MBA preferred)
Prior experience on a skincare, beauty or personal care brand, working on Amazon, Flipkart and quick commerce
Hands-on experience with Amazon Seller Central, Flipkart Seller Hub and quick commerce vendor portals
Good understanding of beauty and personal care listing guidelines, claims, and compliance
Understanding of fees, commissions, settlement reports and basic marketplace reconciliation
Strong Excel / Google Sheets skills (pivot tables, VLOOKUP, formulas)
Good written English for cases, appeals and POAs
Detail-oriented, self-driven and able to work independently
Good to Have
Experience with Amazon Brand Registry, A+ content, Brand Stores and Vine
Experience with inventory/order tools such as Unicommerce, Vinculum or EasyEcom
Knowledge of GST, invoicing and marketplace tax reports
Experience with Nykaa, Myntra or Purplle marketplace operations
Basic Canva skills for simple creative edits
Understanding of ingredient-led skincare positioning and how it affects conversion

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person