ECommerce Executive

• Manage and update online store and company website.
• Create and maintain product listings with accurate descriptions, specifications, vehicle compatibility, images, pricing, and stock availability.
• Process online orders and coordinate with sales, accounts, and warehouse teams for timely dispatch and delivery.
• Handle customer enquiries about products, fitment, orders, returns, and refunds.
• Monitor inventory and keep online stock availability accurate.
• Plan and implement online promotions, discount codes, and seasonal campaigns.
• Improve product pages, website navigation, and the checkout experience to increase sales.
• Optimize product listings and website content for search engines (SEO).
• Coordinate with the marketing team on product launches, advertisements, and promotional content.
• Track website traffic, sales, conversion rates, and campaign performance, and prepare regular reports.
• Identify and resolve website issues in coordination with developers or service providers.
• Research competitor pricing and e-commerce trends to identify opportunities for growth.

Work Location: In person

Desired Candidate Profile

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