Ecommerce Executive

Job highlights

• Proficiency in Tools: Experience using tools like MS Excel,Google Sheets,and reporting dashboards for data management. Disclaimer : This job posting has been aggregated from external source
• Experience: 1+ years of experience in e-commerce,preferably with hands-on Shopify experience

Ecommerce Executive

Job Summary: We are looking for an E-commerce Executive with hands-on experience managing Shopify store. The ideal candidate will oversee day-to-day e-commerce operations, optimize product listings, ensure seamless order fulfillment, and enhance the overall online shopping experience. If you have a passion for e-commerce, attention to detail, and a problem-solving mindset, we d love to have you on board.

Key Responsibilities:

• Product Management:

  • Upload, edit, and manage product listings, descriptions, images, prices, and SEO tags on Shopify.
  • Ensure product data is accurate and optimized for search engines and conversions.
  • Collaborate with design and marketing teams to implement promotional campaigns and seasonal product highlights.

• Order Processing Fulfillment:

  • Oversee the order processing workflow to ensure timely and accurate fulfillment.
  • Coordinate with warehouse and logistics teams to track shipments and resolve order issues.
  • Ensure proper documentation, invoicing, and communication related to order status.

• Inventory Management:

  • Monitor stock levels and update product availability on Shopify.
  • Work closely with the warehouse team to minimize stock discrepancies.
  • Flag low stock levels and coordinate restocking efforts.

• Customer Service Coordination:

  • Assist the customer service team in managing queries related to orders, returns, exchanges, and refunds.
  • Ensure smooth and efficient resolution of customer issues.

• Performance Monitoring Analytics:

  • Track e-commerce performance metrics such as traffic, conversion rates, and revenue.
  • Generate reports and provide insights to improve store performance, user experience, and sales.

• Marketing Promotions:

  • Collaborate with the marketing team to implement promotions, discounts, and offers on Shopify.
  • Support email marketing, social media campaigns, and digital ads by updating product details and links.

• Website Maintenance:

  • Ensure the website is functional, user-friendly, and updated with the latest designs and features.
  • Troubleshoot and coordinate with developers to fix bugs or technical issues on the Shopify platform.

Candidate Requirements:

• Education: Any Degree/Diploma in Business, E-commerce, Marketing, or related fields.
• Experience: 1+ years of experience in e-commerce, preferably with hands-on Shopify experience.
• Technical Skills: Proficiency in managing Shopify stores, including product uploads, and using apps/plugins.
• SEO Knowledge: Familiarity with basic on-page SEO, keyword optimization, and product tagging.
• Data-Driven: Ability to analyze reports and performance metrics to improve conversions and revenue.
• Customer-Focused: Strong problem-solving and organizational skills, ensuring excellent customer experiences.
• Team Collaboration: Ability to coordinate with cross-functional teams, including marketing, design, logistics, and customer service.
• Proficiency in Tools: Experience using tools like MS Excel, Google Sheets, and reporting dashboards for data management.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.