Ecommerce Executive

E-commerce Executive

Manchester | Office-based | Full time

About us

Factra is a Manchester manufacturer with a difference: we make our own products and sell them through our own brands. From e-liquids and nicotine pouches to CBD and supplements, everything is developed and produced by us. We're approved by HMRC to manufacture duty-stamped products.

Our brands include vapoholic.co.uk, one of the UK's established online vape retailers, and fitimins.com, our supplements brand. We're now launching new brands and expanding into retail and wholesale.

We're a team of around 25 people, big enough to have our own developers, designers, copywriter and SEO specialists, and small enough that good ideas get acted on quickly.

The role

We're looking for an E-commerce Executive to drive the growth of our online brands. You'll own the day-to-day performance of our websites, using data and AI to find opportunities and turn them into results.

You'll work across several brands, each with its own customers and challenges, with a clear route to E-commerce Manager as we grow.

What you'll be doing

• Growing sales: improve product pages, landing pages and site journeys to increase conversion.
• Running campaigns: plan and launch promotions, seasonal campaigns and email campaigns.
• Launching products: bring new products and brands online with our designers, copywriter and SEO team.
• Understanding performance: use GA4, Search Console and Semrush to track results and decide what to do next.
• Using AI: find new ways to use AI tools to work faster and smarter across content, analysis and campaigns.
• Supporting wholesale: create content and campaigns that bring in new retail and trade customers.
• Keeping things sharp: keep prices, stock and product information accurate across every site.

What we're looking for

Must have:

• At least 2 years' experience working on a live ecommerce website.
• Hands-on experience with Shopify, Magento or a similar platform.
• Strong commercial and marketing awareness.
• Confidence with GA4.
• A keen interest in AI and how it can improve results, and you're already using it in your work.

Nice to have:

• Experience with Klaviyo or another email platform.
• Marketplace experience, such as Amazon or TikTok Shop.
• Experience running A/B tests.

Why join us

• A clear route to E-commerce Manager
• 28 days holiday plus bank holidays
• Company pension
• Staff discount across our brands
• Real ownership from day one, with direct access to decision makers

How to apply

Apply through LinkedIn with a short note (no more than 150 words) telling us one thing you'd improve on vapoholic.co.uk and why.