ECommerce Manager

PT. TONTON CLOTHING INDONESIA

About the role

E-Commerce Manager responsible for managing and developing all e-commerce activities of the company, particularly on marketplaces and digital platforms. The role requires a proven professional with significant sales/GMV achievements and understanding of manufacturing/garment business characteristics.

Key responsibilities

• Develop e-commerce sales strategy and targets for the company
• Manage achievement of GMV, revenue, profit, and e-commerce growth
• Manage all marketplace and e-commerce channel activities
• Develop campaign, promotion, pricing, advertising, and product positioning strategies
• Monitor and evaluate performance of each marketplace
• Develop e-commerce team to achieve company targets
• Coordinate with Production and Warehouse to ensure product availability and order fulfillment
• Prepare periodic e-commerce performance reports to Management
• Identify new opportunities to increase sales and expand digital market
• Proficiency in Mandarin is preferred.

About you

• Minimum S1 education, preferably in Marketing, Management, Business, E-Commerce or related field
• Minimum 3–5 years of experience in E-Commerce, particularly in Manager/Lead/Supervisor positions
• Must have experience managing minimum GMV of Rp3 Billion per month or Rp30 Billion per year
• Experience handling manufacturing companies, especially garment, fashion, apparel, sportswear, or similar industries
• Understanding of marketplace management such as Shopee, Tokopedia, TikTok Shop, and other e-commerce platforms
• Understanding of GMV growth strategy, sales, conversion rate, traffic, campaign, promotion, pricing, and marketplace ads
• Able to develop and execute e-commerce sales improvement strategies
• Experienced in sales data analysis, product performance, campaigns, and creating reports and evaluations
• Leadership capability and ability to manage and develop e-commerce team
• Able to collaborate with Marketing, Warehouse, Production, Finance, Customer Service, and Management divisions
• Good, clear, and professional communication skills and able to coordinate with various parties
• Able to work based on targets with strong orientation towards results and sales achievement
• Able to work on-site in Kabupaten Bandung
• Willing to work with targets and follow company operational needs