Ecommerce Manager

About the role

Take full charge of the daily full-link operation of TikTok Shop, Shopee and Lazada Philippine stores, including listing optimization, inventory and order management, after-sales processing, and compliance risk control. Continuously optimize store operation quality, product ranking and user experience to ensure stable and healthy store operation.

Key responsibilities:

1. Centralized operation and management across all platforms
   Take full charge of the daily full-link operation of TikTok Shop, Shopee and Lazada Philippine stores, including listing optimization, inventory and order management, after-sales processing, and compliance risk control. Continuously optimize store operation quality, product ranking and user experience to ensure stable and healthy store operation.

   2. Market Research and Product Operation
      Conduct in-depth research on Philippine local market trends, consumption habits and competitor dynamics, complete product selection, market testing and pricing strategy formulation. Iterate product lines continuously, tap potential hot products and build core bestsellers to boost product profitability.

   3. Marketing Promotion and Advertising Delivery
      Independently plan and launch platform official promotions and store exclusive marketing activities. Proficient in operating in-site ads and affiliate marketing of the three platforms, rationally control advertising budget, optimize delivery strategies, improve traffic accuracy and conversion rate, and reduce customer acquisition costs.

   4. TikTok Localization Content Operations
      Responsible for TikTok localized content operation, including short video planning, live broadcast layout and hotspot marketing. Combine local Philippine culture and user preferences to create high-traffic content, drive product exposure and live sales growth, and realize content-driven transactions.

   5. Data Review and Strategy Optimization
      Monitor core operational data such as store traffic, sales, conversion rate and ROI on a daily basis, conduct weekly and monthly data reviews. Dynamically adjust operation, marketing and product strategies according to market changes and data feedback to continuously improve store profitability and operational efficiency.

   6. Resource Matching and Process Establishment
      Dock with supply chain, logistics and after-sales teams to optimize operational processes. Keep track of the latest platform policies and industry trends via local platform managers, seize traffic and activity resources, and assist in establishing standardized local operation SOP.

Qualifications:

• Education: Bachelor’s degree in Marketing, Management, Business Administration, or any related field

• Experience: 6+ years in Ecommerce

• Proficient in operating in-site ads and affiliate marketing of the three platforms

• Ability to combine local Philippine culture and user preferences to create high-traffic content

• Experience with data review and strategy optimization