Ecommerce Manager

About Auraluxe Indonesia and Our Workplace

PT Auraluxe Indonesia is a leading distributor and retailer of premium beauty, fragrance, and lifestyle brands in Indonesia. We are committed to delivering world-class beauty and fragrance experiences through our portfolio of luxury and premium brands.

At Auraluxe, we believe in innovation, excellence, and customer-centricity. We foster a dynamic and collaborative work environment where talented individuals are empowered to grow, make an impact, and contribute to the success of our brands. Through passion, creativity, and strategic thinking, we continuously strengthen our market presence and deliver exceptional value to our customers and business partners.

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Job Description

Get to Know the Team

The E-Commerce Team plays a critical role in driving Auraluxe’s digital growth and online business performance across multiple channels and marketplaces. Working closely with Brand Management, Marketing, Commercial, Retail, Supply Chain, and Customer Experience teams, we develop and execute strategies that enhance online visibility, improve customer engagement, and maximize revenue growth.

We are looking for a highly analytical, results-driven, and commercially minded professional with a strong understanding of the e-commerce ecosystem, digital consumer behavior, online sales strategies, and marketplace operations. If you are passionate about driving digital transformation and accelerating business growth through e-commerce excellence, we would love to hear from you.

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Get to Know the Role

We are seeking a highly motivated E-Commerce Manager to lead and accelerate the growth of our online business across marketplaces, brand websites, and digital commerce platforms.

In this role, you will be responsible for developing and executing comprehensive e-commerce strategies, managing online sales performance, optimizing digital customer journeys, driving traffic and conversion initiatives, and ensuring seamless execution across all e-commerce channels.

You will oversee marketplace operations, promotional planning, pricing strategies, assortment management, campaign execution, and performance analytics to achieve revenue and profitability targets. Additionally, you will collaborate closely with internal stakeholders, external partners, and platform representatives to identify growth opportunities, enhance customer experience, and strengthen Auraluxe’s digital presence.

As an E-Commerce Manager, you will play a key role in shaping the future of Auraluxe’s digital commerce business by leveraging data-driven insights, innovative strategies, and operational excellence to deliver sustainable growth and superior customer experiences.

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Key Responsibilities

1. Develop and execute annual e-commerce business strategies aligned with company growth objectives.
2. Drive revenue, profitability, and market share growth across marketplaces and owned digital platforms.
3. Manage day-to-day marketplace operations, including product listings, promotions, pricing, inventory, and campaign execution.
4. Analyze sales performance, consumer behavior, and market trends to identify growth opportunities and optimize business performance.
5. Collaborate with Marketing teams to plan and execute digital campaigns that drive traffic, engagement, and conversion.
6. Monitor key performance indicators (KPIs) such as GMV, revenue, conversion rate, average order value, traffic, ROAS, and customer retention.
7. Build strong relationships with marketplace partners and platform representatives to maximize business opportunities.
8. Lead and develop the e-commerce team to achieve business objectives and operational excellence.
9. Ensure a seamless and premium customer experience across all digital touchpoints.
10. Prepare regular business reviews, performance reports, and strategic recommendations for management.

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Qualifications

1. Bachelor’s degree in Business, Marketing, E-Commerce, Digital Marketing, or related field.
2. Minimum 5 years of experience in E-Commerce, Digital Commerce, Online Sales, or related functions.
3. Proven experience managing major marketplaces such as Shopee, Tokopedia, Lazada, TikTok Shop, or similar platforms.
4. Strong analytical and commercial acumen with the ability to translate data into actionable strategies.
5. Experience in Beauty, Cosmetics, Luxury, Retail, or Consumer Goods industries is highly preferred.
6. Strong leadership, stakeholder management, and project management skills.
7. Excellent communication and presentation skills in both Bahasa Indonesia and English.
8. Proficiency in e-commerce analytics tools, Microsoft Excel, and performance reporting.
9. Results-oriented mindset with a passion for driving business growth and digital innovation.