eCommerce Manager

No Relocation Assistance Offered
Job Number #176738 - Jakarta, Jakarta, Indonesia

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Ready to drive significant impact and contribute to our mission of "Making More Smiles" across Indonesia? If you're a results-oriented professional with strong expertise in online sales, then consider this exciting opportunity as an eCommerce Manager at Colgate-Palmolive. This role is pivotal in accelerating growth, achieving key performance indicators, and ensuring our valued Colgate-Palmolive products reach an even wider customer base.

Location: Indonesia

Key Responsibilities:

• Collaborate closely with the eCommerce team and cross-functional departments to identify and prioritize growth strategies for Indonesia.

• Manage end-to-end planning and execution of promotional activities and marketplace accounts across Indonesia.

• Partner with e-distributors and e-retailers in Indonesia to ensure flawless execution of strategic plans.

• Work with customers to establish Joint Business Plans (JBPs) aligned with company and eCommerce channel strategies, and monitor monthly eCommerce performance.

  • Actively participate in and present during Quarterly Business Reviews with eCommerce customers. Facilitate updates and training with cross-functional teams to ensure clear understanding of customer plans and strategies.
  • Optimize the Go-To-Market (GTM) strategy, including quarterly activity grid planning, development, and deployment. Effectively collaborate with cross-functional teams for eCommerce activations.
  • Ensure clear communication of account promotion plans, terms and conditions, and spending plans.
  • Manage customer-level execution, negotiation, and engagement.
  • Maintain expense spending within budgetary allocations and policy guidelines.
  • Provide monthly data on initiatives, pricing, distribution, and competitive activity.

Day-to-Day Activities:

• Develop shopper activities and promotional plans.
• Achieve Net Sales targets and sustainably increase shopper penetration and conversion.
• Monitor weekly performance closely to identify areas of success and improvement.
• Analyze data to understand sales performance and demographic trends.
• Monitor online and offline store ratings.

Required Qualifications:

• Bachelor's degree in Business Administration, Marketing, Digital Marketing, or a related field.
• 3–5 years of dedicated eCommerce management experience, ideally within the Fast-Moving Consumer Goods (FMCG) industry.
• Strong background across Digital Marketing, Shopper Marketing, and Consumer Marketing strategies.
• Demonstrated focus on consumer/customer needs, strong strategic planning and priority-setting capabilities, and a track record of effective operational execution.

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Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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