Ecommerce Operation Specialist

E-Commerce Operations Specialist The Indus Valley

Location: Bangalore
Experience: 3+ Years
Work Mode: 5 Days WFO

About The Indus Valley

The Indus Valley is India’s leading healthy kitchenware brand, offering innovative and high-quality cookware designed to promote healthier cooking.

Role Overview

We are looking for an E-Commerce Operations Specialist to manage day-to-day marketplace operations, ensure smooth order processing, maintain catalog accuracy, and drive operational excellence across e-commerce platforms.

Key Responsibilities

• Manage day-to-day operations across Amazon, Flipkart, Myntra, and other marketplaces.
• Ensure accurate product listings, catalog updates, pricing, inventory, and promotions.
• Monitor orders, cancellations, returns, replacements, and customer issues.
• Coordinate with warehouse, logistics, customer support, finance, and marketing teams for smooth operations.
• Monitor inventory levels and coordinate replenishment to avoid stock-outs and excess inventory.
• Manage marketplace dashboards, reports, and operational metrics.
• Identify and resolve listing, pricing, inventory, order, and marketplace-related issues.
• Track sales, inventory, returns, cancellations, and other key operational KPIs.
• Support marketplace launches, promotional events, and campaign execution.
• Maintain regular MIS reports and provide actionable operational insights.
• Ensure marketplace compliance, SLA adherence, and timely resolution of operational escalations.

Requirements

• 3+ years of experience in E-Commerce / Marketplace Operations.
• Hands-on experience with Amazon, Flipkart, Myntra, or similar marketplaces.
• Strong understanding of order management, catalog management, inventory, returns, and marketplace processes.
• Good knowledge of Excel/Google Sheets and MIS reporting.
• Strong analytical, coordination, and problem-solving skills.
• Ability to manage multiple marketplaces and operational priorities.
• Experience in D2C, FMCG, consumer durables, or consumer brands is preferred.

Interested candidates can share your resume to hr_[email protected]