Ecommerce Operations Analyst

Daily Tasks

• SKU-Level E-Commerce Data Management: Compile, clean, and analyze daily portal-wise sales data for all e-commerce SKUs.
• Exotica Product Line Reporting: Prepare and publish daily sales performance trackers for Exotica 30ml and 100ml variants across all portals.
• WhatsApp Campaign Oversight: Review Interakt marketing campaigns, outbound messages, and messaging performance metrics.
• Multi-Depot Stock Planning: Monitor inventory levels and oversee stock allocation across all three fulfillment depots.
• Cross-Channel Catalogue Hygiene: Audit product listings across D2C, Marketplaces (MPs), and Quick Commerce (QCs) platforms to ensure pricing, assets, and details are accurate.
• Vendor & Inter-Team Alignment: Serve as the primary Point of Contact (POC) between Amidora and Hector teams.
• Automation Review: Audit Hector AI workflows to ensure response accuracy and automated flow health.
• EasyEcom Technical Support: Log and manage technical tickets on EasyEcom to resolve order processing issues.
• Daily Meetings & Action Tracking: Join daily e-commerce operational standups and follow up on open action items with the Amidora team.

Weekly Tasks

• WhatsApp & Telegram Marketing: Plan and execute audience segmentation, group broadcasts, and promotional campaigns on Interakt and Telegram.
• Top 10 Discount Audits: Audit listing prices and discount percentages for top 10 benchmark SKUs across all active retail portals.
• Vendor Evaluation & Sourcing: Conduct exploratory meetings with potential business vendors introduced by Priyesh Sir, analyze their business models, and present quotations and recommendations for leadership review.
• Ad-Hoc Data Requests: Synthesize custom operational and sales data reports as requested by Swati Ma'am and Ameeth Sir.
• Website Enhancement Supervision: Oversee ongoing UI/UX optimizations, feature updates, and performance improvements on the D2C website.
• Leadership Priority Projects: Execute and track open strategic projects assigned directly by HOD.
• Weekly Performance Review: Lead weekly operational meetings to align team targets and track open deliverables.

Monthly Tasks

• Flipkart Ads & Consignment Data: Consolidate and analyze monthly Flipkart advertising spend, campaign performance, and consignment shipment reconciliation data.
• UGC Strategy Execution: Oversee User-Generated Content (UGC) creation and asset management for Meta ad campaigns.
• Product Photography Planning: Align cross-functional teams, agency partners, and inventory for upcoming product shoots.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person