Ecommerce OTA

We are looking for a motivated E-commerce Staff to manage our online presence and drive bookings through various digital platforms. The ideal candidate is tech-savvy, customer-oriented, and passionate about hospitality and digital marketing.

Key Responsibilities:

• Manage and optimize property listings on platforms such as OTA and the company website.
• Develop and execute digital marketing campaigns to increase bookings, occupancy, and revenue.
• Handle online guest communications, including inquiries, bookings, and feedback, ensuring high customer satisfaction.
• Create and update visual content and property descriptions to make listings attractive and engaging.
• Monitor and analyze listing performance, website traffic, and marketing campaigns, providing recommendations for improvements.
• Collaborate with the operations team to ensure accurate availability, pricing, and service quality.

Requirements:

• Minimum D3/S1 in Hospitality, Marketing, Business, or related fields.
• At least 1 year of experience in e-commerce, digital marketing, or hospitality online sales.
• Proficient in online booking platforms, Microsoft Office, and Google Workspace.
• Strong communication skills, creativity, and the ability to work independently and in a team.
• Analytical mindset to interpret sales data, guest feedback, and market trends.
• Fluent in English (both written and spoken).