Ecommerce Specialist

E-Commerce SpecialistAbout Tecfuge Business Solutions LLP

Tecfuge Business Solutions LLP is a technology-driven business solutions company with expertise across ERP, E-Commerce & Marketplace Management, and professional skill development. We work with businesses to manage, optimize, and grow their digital operations across multiple platforms.

About the Role

We are looking for an experienced and results-driven E-Commerce Specialist with 3–5 years of hands-on experience in marketplace account management.

The ideal candidate should have strong expertise in Amazon Seller Central, Flipkart, Noon, Myntra, Meesho, and other major e-commerce platforms, with the ability to independently manage accounts end-to-end.

This role requires someone who can go beyond routine marketplace operations — analyze performance, identify opportunities, solve complex account issues, develop innovative strategies, and contribute directly to marketplace growth.

Key Responsibilities

• Independently manage end-to-end marketplace operations across Amazon, Flipkart, Noon, Myntra, Meesho, and other e-commerce platforms.
• Manage complete seller account activities including catalogue, listings, pricing, inventory, orders, returns, refunds, promotions, and account health.
• Create and implement strategies to improve sales, revenue, product visibility, conversion, and overall marketplace performance.
• Analyze marketplace data, sales trends, customer behavior, product performance, and competitor activity to identify growth opportunities.
• Develop new and innovative ideas, strategies, and processes to improve marketplace performance and operational efficiency.
• Optimize product listings, including titles, descriptions, keywords, images, attributes, pricing, and other catalogue elements.
• Monitor and improve account health, seller performance metrics, policy compliance, suppressed listings, stranded inventory, and other account-related issues.
• Identify, troubleshoot, and resolve complex listing, catalogue, inventory, order, account, and marketplace policy issues.
• Coordinate effectively with marketplace support teams and escalate critical issues when required.
• Plan and monitor promotions, deals, campaigns, pricing strategies, and marketplace visibility initiatives.
• Monitor inventory levels and coordinate with internal teams to avoid stock-outs, excess inventory, and fulfilment-related issues.
• Track marketplace KPIs and prepare performance reports, analysis, and actionable recommendations for management.
• Conduct competitor and market analysis to identify new products, pricing opportunities, trends, and marketplace growth possibilities.
• Continuously evaluate existing marketplace processes and recommend improvements.
• Stay updated with marketplace policies, algorithm changes, platform features, tools, and e-commerce industry trends.
• Work closely with internal teams including operations, catalogue/content, inventory, finance, and management to ensure smooth marketplace execution.
• Take complete ownership of assigned marketplace accounts and ensure timely achievement of operational and business objectives.

What We're Looking For

• 3–5 years of relevant experience in E-Commerce / Marketplace Management.
• Strong hands-on experience in Amazon Seller Central and Flipkart.
• Experience managing Noon, Myntra, Meesho, or other major marketplaces will be highly preferred.
• Proven experience in end-to-end marketplace account management.
• Strong understanding of catalogue management, listing optimization, inventory, orders, returns, pricing, promotions, account health, and marketplace policies.
• Ability to analyze marketplace data and convert insights into practical strategies and business actions.
• Strong problem-solving and decision-making skills.
• Ability to develop innovative strategies and new approaches for marketplace growth.
• Good understanding of marketplace performance metrics and commercial KPIs.
• Strong communication, coordination, and reporting skills.
• Ability to independently manage multiple accounts, priorities, and marketplace activities.
• High level of ownership, accountability, attention to detail, and execution ability.
• Experience handling marketplace support escalations and resolving complex account-related issues will be an advantage.

What We Value

We are looking for a specialist who can:

• Think beyond routine operations
• Identify problems before they impact account performance
• Develop new ideas and growth strategies
• Use data to make informed decisions
• Take ownership of marketplace accounts
• Solve complex marketplace challenges independently
• Continuously improve processes and performance

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person