Ecommerce Specialist

How does this role contribute to our ambitions?

At Kongsberg PCS, we are committed to making it easier for our customers to do business with us through digital channels. Our eCommerce platform plays an important role in driving customer engagement, recurring consumables sales, and long-term customer loyalty.

As our eCommerce Specialist, you take ownership in growing our online B2B sales channel and improving the customer experience. Working closely with sales, marketing, customer service, and operations, you help customers find, order, and reorder the products they need while identifying opportunities to increase revenue and customer retention. Your work directly supports our ambition to expand digital sales adoption and strengthen our position as a trusted partner to customers worldwide.

Key Responsibilities

• own the day-to-day performance of the B2B eCommerce platform
• manage and optimize the online product catalogue, pricing, and promotions
• monitor sales, conversion, and customer engagement metrics to identify growth opportunities
• drive customer adoption of the online ordering platform and increase repeat purchases
• support digital marketing activities, including email campaigns and promotional initiatives
• collaborate with sales, customer service, and operations to deliver an excellent customer experience
• analyse customer behaviour and provide recommendations to improve revenue and retention
• coordinate website enhancements and support testing of new eCommerce functionality
• provide direct support to customers and distributors for eCommerce-related inquiries, order issues, and account management, ensuring a seamless online buying experience

What makes you a great fit?

You enjoy taking ownership and are comfortable balancing both strategic thinking and day-to-day execution. You are curious about customer behavior, motivated by data, and passionate about improving digital experiences.

You bring:

• 3+ years of experience in eCommerce, digital sales, online marketing, or a related commercial role
• experience managing online products, promotions, campaigns, or digital sales channels
• experience working in a technical B2B-environment
• strong analytical skills and the ability to translate data into actions and recommendations
• experience working with eCommerce platforms, CRM systems, or marketing automation tools
• excellent English language skills; Czech language skills are considered an advantage
• experience with Salesforce Commerce Cloud or Salesforce-based eCommerce solutions is a plus

How do we contribute to shaping your future together?

At Kongsberg PCS, you have the opportunity to develop your expertise while working in an international business that values innovation, collaboration, and continuous improvement.

We offer:

• a role with real ownership, driving initiatives from idea to implementation, and the opportunity to influence business results
• exposure to key commercial functions, including sales, marketing, customer service, and product management
• professional development opportunities and continuous learning
• an international and collaborative work environment
• the opportunity to contribute to the digital transformation of a growing global business, and contribute directly to our customers' success

Ready to shape your future with us?

Apply now to join Kongsberg PCS as an eCommerce Specialist in Brno, Czech Republic..