Ecommerce Specialist

About the role

As the Ecommerce Specialist for our 89th & Madison brand, you will lead the day-to-day operations and strategic growth of our online business. In this role, you will be responsible for driving revenue, optimizing website performance, and delivering an exceptional customer shopping experience. You will develop and execute ecommerce and digital marketing strategies, analyze performance metrics to identify growth opportunities, and collaborate cross-functionally to enhance site functionality, merchandising, and customer engagement.

Key responsibilities

• Manage overall ecommerce operations, including product assortment, pricing, and promotions to ensure a seamless shopping experience.
• Develop and implement ecommerce strategies to maximize sales and profitability while meeting budget objectives.
• Analyze website performance metrics, sales data, and customer feedback to identify opportunities for improvement and drive optimization.
• Coordinate with cross-functional teams, including marketing, merchandising, and logistics, to ensure cohesive execution of ecommerce initiatives.
• Oversee the execution of digital marketing campaigns, including email marketing, social media, and search engine optimization (SEO) to increase brand awareness and drive traffic.
• Manage relationships with third-party vendors and service providers to enhance ecommerce capabilities.
• Lead the ecommerce team by providing direction, mentoring, and performance management.
• Stay updated on industry trends and emerging technologies to innovate and improve our ecommerce operations.
• Develop and manage budgets for ecommerce initiatives and report on performance against goals.

About you

• Bachelor's degree in business, marketing, or related field.
• Minimum of 5 years of experience in ecommerce management, preferably in a retail environment.
• Proven experience in driving online sales and growing an ecommerce business.
• Strong understanding of ecommerce platforms, digital marketing strategies, and analytics tools.
• Excellent analytical skills with the ability to interpret data and derive actionable insights.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills and the ability to multitask.
• Ability to work in a fast-paced environment and adapt to changing priorities.