Ecommerce Specialist

🚀 We're Hiring | E-commerce Executive

📍 Location: Work From Office

🏢 Crockery Wala & Company (KNT Crockery Wala Pvt. Ltd.)

💰 Salary: ₹25,000 – ₹40,000 per month (Based on Skills & Experience)

📍 Office Address:

B-1, J-3, Ground Floor (Back Side, 3rd Gate), Mohan Cooperative Industrial Estate, Behind BMW Showroom, Mathura Road, New Delhi – 110044

About Us

Crockery Wala & Company is one of India's fastest-growing premium brands specializing in Copper, Brass, Bronze & Stainless Steel products. We sell across multiple marketplaces in India and internationally and are looking for a highly experienced E-commerce Executive to manage our complete marketplace operations.

Role: E-commerce Executive

We are looking for a candidate with strong practical experience in managing marketplace operations from end to end. The ideal candidate should be able to independently manage listings, inventory, FBA/FBF operations, claims, reconciliations and marketplace performance across multiple platforms.

Key ResponsibilitiesMarketplace Management

• Manage seller accounts across:
• Amazon India
• Amazon International
• Flipkart
• Myntra
• IndiaMART
• Alibaba
• Justdial
• Company Website (Shopify)
• Ensure smooth day-to-day marketplace operations.

Product Listings

• Create new listings from scratch.
• Perform bulk product uploads and catalogue creation.
• Manage parent-child variations.
• Optimize titles, bullet points, descriptions and backend attributes.
• Improve listing quality and discoverability.
• Maintain listing hygiene by regularly updating content, images and specifications.

Inventory & Order Management

• Monitor inventory across all marketplaces.
• Prevent stock-outs and overselling.
• Coordinate replenishment with warehouse and operations teams.
• Manage order processing and fulfilment.

Amazon Operations

• Manage Amazon FBA inventory.
• Manage FBF (Easy Ship/Seller Fulfilled) operations.
• Plan inventory replenishment.
• Resolve stranded inventory issues.
• Handle shipment creation and inbound planning.
• Monitor account health and policy compliance.

Claims & Reimbursements

• Handle Amazon reimbursement claims.
• Manage lost, damaged and warehouse claims.
• Raise and track marketplace support tickets until resolution.
• Recover eligible reimbursements.

Payment & Reconciliation

• Perform marketplace payment reconciliation.
• Verify settlements and deductions.
• Identify discrepancies in payouts.
• Coordinate with the accounts team for issue resolution.

Marketplace Performance

• Monitor Buy Box performance.
• Improve product visibility.
• Manage pricing and promotions.
• Track account health metrics.
• Maintain excellent seller performance standards.

Reports & Analysis

• Prepare daily, weekly and monthly sales reports.
• Monitor listing performance.
• Analyse marketplace trends.
• Recommend improvements to increase sales.

Skills Required

• Minimum 3+ years of hands-on marketplace management experience .
• Strong experience with Amazon Seller Central.
• Strong experience with Flipkart Seller Hub.
• Knowledge of Amazon International marketplaces.
• Experience managing IndiaMART, Alibaba, Justdial and Myntra seller accounts.
• Excellent Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, formulas and data analysis).
• Strong analytical and problem-solving abilities.
• Ability to work independently and manage multiple platforms simultaneously.

Preferred Experience

• Shopify
• Marketplace SEO
• Product Catalogue Management
• Inventory Planning
• Amazon Advertising (Basic Knowledge)
• AI tools for marketplace content (Added Advantage)

Important Hiring Criteria

✔ Immediate Joiners will be preferred.

✔ We are looking for candidates with genuine practical experience —not just theoretical knowledge.

✔ Candidates should have independently managed marketplace accounts and be able to demonstrate their work during the interview.

✔ During the interview, shortlisted candidates may be asked to complete practical tasks , such as:

• Creating a product listing.
• Uploading products in bulk.
• Resolving a listing issue.
• Reconciling a marketplace settlement.
• Explaining FBA inventory management.
• Handling reimbursement or claim scenarios.

✔ Please apply only if you have hands-on experience managing marketplace operations.

Why Join Us?

• Work with one of India's fastest-growing premium kitchenware and lifestyle brands.
• Opportunity to manage large-scale marketplace operations.
• Exposure to domestic and international e-commerce.
• Performance-based growth opportunities.
• Collaborative and growth-oriented work environment.

📩 Apply Now

Please share:

• Resume
• Current CTC
• Expected CTC
• Notice Period
• Marketplace platforms managed
• Total SKUs handled
• Brief summary of your marketplace achievements

📧 Email: [email protected]

🌐 Website: www.crockerywala.com

If you are passionate about e-commerce, marketplace operations and scaling premium brands across multiple online platforms, we'd love to hear from you.