Ecommerce Supervisor (Arabic Speaker)

Job Introduction

On behalf of our client, a fast-growing live stream studio specializing in online gaming and interactive entertainment via platforms such as TikTok, we are seeking an experienced and results-driven Ecommerce Supervisor (Arabic speaker) to join their dynamic team in Dubai South.

This is an exciting opportunity to play a key role in building and scaling the company's e-commerce operations from the ground up, driving revenue growth, and establishing a strong online presence across the MENA region.

The ideal candidate will have a proven track record in managing online sales channels, developing high-impact marketing strategies, and leading cross-functional teams in a fast-paced, digital-first environment.

Key Responsibilities

1.Build and manage the e-commerce and online sales team, including e-commerce operations, sales, customer service, content, and promo on staff.

·        Set team targets, KPIs, schedules, training, and performance evaluation  on systems to ensure efficient execution and consistent achievement of sales goals.

·        Manage daily team operations, task allocation, performance tracking, and employee development.

·        Establish standardized e-commerce SOPs to improve efficiency and reduce communication on and execution on errors.

2.Manage the overall online sales business, including products, stores, orders, promotions, and sales channels.

·        Manage and optimize platforms such as TikTok, TikTok Shop, Instagram, Facebook, Shopify, and other online sales channels.

·        Develop online sales strategies, promotional campaigns, and marketing plans to increase revenue, conversion rates, and customer acquisition.

·        Optimize product selection, pricing, promotions, and sales strategies based on market demand and sales data.

3.Develop social media strategies based on local market trends and consumer behaviour.

·        Manage TikTok, Instagram, Facebook, and other social media accounts to increase brand awareness, followers, engagement, and traffic.

·        Work closely with livestreamers, influencers, KOLs, content creators, and designers to develop product promotions and online marketing campaigns.

·        Analyze social media and content performance and continuously optimize content and marketing strategies.

4.Establish daily, weekly, and monthly performance tracking and review systems, focusing on key metrics such as sales revenue, GMV, order volume, conversion rate, average order value, traffic, and advertising ROI.

5.Develop and maintain relationships with suppliers, brands, KOLs, influencers, MCN agencies, and other online sales partners.

Requirements

·        3+ years of experience in e-commerce, online sales, digital marketing, or related fields.

·        Experience with social media and online marketing; experience with TikTok, TikTok Shop, Instagram, Facebook, Shopify, or similar platforms.

·        Fluent in Arabic and English. Chinese will be an advantage.

·        Experience in budget management, KPI management, and achieving sales targets.

·        An existing network of e-commerce suppliers, KOLs, influencers, MCNs, or online sales partners in the MENA region will be an advantage.

What We Offer:

• Full-time employment contract
• Accommodation and transportation during the probation period
• Opportunity to grow in a fast growing company