Ecosystem Development Manager, Future Skills Framework

RESPONSIBILITIES:

1. FSF Aligned Framework Leadership

• To ensure the FSF Aligned framework remains credible, scalable and aligned with industry workforce and capability-building requirements.
• Lead implementation and continuous enhancement of the FSF Aligned framework and related operating processes.
• Maintain recognition standards, criteria and validation requirements to ensure ongoing consistency and credibility.
• Review and assess framework effectiveness and recommend enhancements based on stakeholder feedback and industry developments.
• Ensure alignment with workforce, learning and capability-building priorities.

2. Programme Recognition and Validation Governance

• To uphold the integrity, consistency and quality of programme recognition decisions across the FSF ecosystem.
• Oversee the end-to-end recognition lifecycle from application and assessment through validation, recognition and renewal.
• Coordinate validation and review processes to ensure transparency, consistency and quality.
• Evaluate programme submissions and formulate recommendations for approval, conditional approval or renewal.
• Manage quality assurance and continuous improvement initiatives for the recognition framework.

3. Workforce Intelligence and Research

• To generate actionable workforce insights that inform workforce transformation, industry planning and future FSF development.
• Own the delivery of workforce intelligence programmes and ensure research outputs generate actionable insights that support workforce planning, FSF refresh activities and decision-making.
• Lead workforce surveys, research initiatives, talent studies and sector intelligence activities.
• Analyse workforce trends, capability gaps and emerging skills requirements.
• Produce workforce intelligence reports and strategic recommendations for stakeholders.
• Support periodic FSF refresh activities using evidence-based research findings.

4. Ecosystem Partnership Development

• To expand ecosystem participation and strengthen industry collaboration in support of workforce transformation priorities.
• Develop and maintain strategic partnerships with learning providers, universities, professional bodies and industry associations.
• Expand the FSF ecosystem through collaboration opportunities and joint initiatives.
• Identify opportunities for partnership growth, industry participation and stakeholder value.
• Strengthen collaboration among ecosystem participants on workforce transformation priorities.

5. Industry Consultation and Stakeholder Engagement

• To build stakeholder trust, gather industry insights and ensure ecosystem needs are reflected in FSF initiatives and services.
• Facilitate consultations, working groups, provider forums and stakeholder engagement activities.
• Provide guidance and advisory support relating to FSF Aligned and workforce intelligence.
• Represent AICB at ecosystem meetings, conferences and industry forums.
• Maintain positive stakeholder relationships and ensure effective management of expectations.

6. FSF Aligned Commercialisation and Growth

• To increase participation, recognition volumes and long-term sustainability of the FSF Aligned service through effective growth and commercialisation strategies.
• Develop strategies to increase provider participation and programme recognition volumes.
• Support the implementation of sustainable operating and pricing models for FSF Aligned.
• Monitor recognition, renewal and ecosystem growth metrics and recommend corrective actions.
• Contribute to the long-term sustainability and value proposition of the FSF Aligned service.

7. Thought Leadership and Industry Influence

• To position AICB and the FSF ecosystem as recognised thought leaders in workforce development, future skills and talent transformation across the financial services industry.
• Develop workforce intelligence publications, briefings and industry insights that enhance AICB's thought leadership position.
• Present findings and recommendations to stakeholders, governance bodies and industry forums.
• Promote evidence-based workforce transformation practices across the financial services sector.
• Strengthen visibility and credibility of FSF initiatives via thought leadership and engagements.

KNOWLEDGE:

• Workforce development and talent ecosystem trends.
• Research methodology and survey management.
• Learning and professional certification frameworks.
• Partnership and stakeholder relationship management.

Functional

• Research & Analytics
• Partnership Development
• Industry Engagement
• Programme Evaluation
• Policy Analysis

Behavioural

• Relationship Building
• Strategic Thinking
• Influencing Skills
• Presentation Skills
• Innovation

EXPERIENCES:

• 5-8 years in research, industry development, learning and development, or partnership management.
• Experience conducting surveys, focus groups and industry studies.
• Experience managing external stakeholders and collaborative projects.

QUALIFICATION:

• Bachelor’s degree in economics, business, HR, education, social sciences or related discipline**.**