ED Technician II, Part-Time

Job Requirements

ED Technician II

Part-Time, Day-shift (7:30a-8p)

**Company Description**

Located in Largo in the heart of Prince George’s County, UM Capital Region Medical Center is a new state-of-the-art regional medical center dedicated to providing improved access to primary and ambulatory care services. Serving as a tertiary care center for critically ill patients, our facility also expands community partnerships aimed at enhancing the health status of Prince George’s County residents.

**Position Summary**

Under the direction of a licensed nurse and/or physician, the ED Technician II assists in patient care by performing triage, registration, basic laboratory tests, EKGs, and related routine, non-professional nursing care. This role requires a High School diploma or equivalent and current CNA certification.

**Key Responsibilities**

*Patient Care*

• Provide safe, effective, timely, and efficient care to assigned patients under licensed nurse supervision.

• Perform basic patient care functions including comfort measures, linen distribution, assisting with nourishment, and managing bedpans or urinals.

• Conduct patient care procedures such as obtaining weights, vital signs, glucose monitoring, suctioning of tracheostomy/ET tubes, intake and output monitoring, dressing changes, specimen collection, and splint application as directed.

• Observe, interpret, and promptly report changes in patient conditions or behaviors. Respond quickly to patient call lights.

• Accurately respond to cardiac monitor alarms by identifying cardiac rhythms and communicating findings; procure rhythm strips per guidelines.

• Assist with patient transfers and transport using proper safety and body mechanics.

• Ensure patient safety by monitoring arm bands, side rails, restraints, call light positioning, and toileting needs. Secure patient valuables as necessary.

*Documentation*

• Accurately document patient activities of daily living (ADLs), vital signs, weights, dressing changes, suctioning, and other care activities.

• Maintain unit records including admission, transfer, discharge logs, and interventions.

• Support clerical duties such as placing orders, retrieving information, and transcribing physician orders.

*Supplies and Equipment*

• Assess and procure necessary supplies; stock patient care areas and emergency equipment.

• Set up and operate oxygen, cardiac monitors, EKG machines, and other patient care equipment.

• Perform quality control on glucometers and ensure emergency equipment is functional; report malfunctions promptly.

• Maintain cleanliness and organization of hallways, supply carts, IV pumps, and patient rooms following infection control procedures.

*Customer Service*

• Greet patients and visitors courteously and professionally, maintaining eye contact and using respectful communication.

• Follow communication protocols, introduce self with job title, and engage customers with open-ended questions.

• Respond promptly to questions, concerns, or complaints, striving for immediate resolution.

• Maintain confidentiality of patient information in all settings.

• Provide assistance proactively and facilitate smooth hand-offs to other staff when necessary.

• Demonstrate commitment to service recovery when expectations are not met.

*Commitment to Co-Workers*

• Offer assistance to colleagues and other departments as needed.

• Take responsibility for problem-solving and meeting deadlines.

• Address conflicts directly and respectfully; seek help if unresolved.

• Respect others’ time by attending meetings punctually and communicating absences.

• Provide status updates to ensure workflow continuity during absences.

*Communication Etiquette*

• Maintain respectful, courteous, and professional communication at all times.

• Limit personal cell phone use in patient care areas and during work hours.

• Avoid texting or emailing during meetings except in emergencies.

• Answer calls promptly, introduce self and department, and follow proper phone etiquette.

• Maintain appropriate voicemail and out-of-office messages.

• Return emails and voicemails within one business day.

• Be mindful of voice and language in public areas.

*Self-Management*

• Adhere to hospital dress code and wear identification badge visibly at all times.

• Complete assignments within deadlines or negotiate alternatives as needed.

• Fulfill mandatory education and competency requirements annually.

• Follow all safety, infection control, and employee health standards.

• Demonstrate commitment to personal and professional growth.

• Comply with all hospital policies, including attendance, punctuality, and confidentiality.

• Respect designated break and lunch times.

**Qualifications**

• High School diploma or equivalent required.

• Current CNA certification required.

• Ability to work under the supervision of licensed nurses and physicians.

• Strong communication, organizational, and interpersonal skills.

• Commitment to excellent patient care and customer service.

Join UM Capital Region Medical Center and contribute to a team dedicated to exceptional patient care and community health improvement.

Compensation:

• Pay Range: $20.26 - $32.97/hr
• Other Compensation (if applicable): Shift differentials



*UM Capital Region Medical Center is an equal opportunity employer committed to diversity and inclusion in the workplace.*