EDI Specialist

The EDI Specialist supports real-time and batch data integrations with our Carrier(s), Customer(s), and third-party system. Accurate data exchange is the final step in the enrollment process that is ultimately the single largest contributor (outside of the enrollment itself) to our Customers’ satisfaction and the ability to reference the Customer(s).

Essential Job Functions:

• Processes inbound and outbound data files
• Audits data between systems, as needed
• Identifies trends in data issues and provides resolution
• Communicates with Customer, Broker, Carriers, and Customer Success Teams
• Communicates system, Customer, and Carrier requirement

Requirements:

• College degree required
• Minimum 3 years EDI, import, or deduction file experience; insurance carriers a plus
• Minimum 2 years MS SQL experience required
• Voluntary Benefits experience preferred
• Real-Time API experience preferred

Required Knowledge:

• Database setup to include writing stored procedures and functions
• Understanding of Carrier file spec and group structure documentation (834, delimited and flat files)
• Understanding of benefits and data transfers
• System Architecture(s)
• Understanding of Data Quality methodologies

Required Skills

• Ability to understand and recommend resolution to complex problems
• Ability to perform audits of data sets and research to determine root cause of differences
• Technical writing
• Ability to organize information and present it to disparate groups in a consumable form
• Excellent written and verbal communication skills
• Ability to read, build, & run SQL queries

Required Characteristics:

• Flexible
• Calming Personality
• Self-Starter
• Autonomous
• Team Oriented
• Organized
• Must have interest in technical and business aspects of enrollments
• Multi-Tasker
• Curious
• Likes puzzles

Working Environment:

• Fully remote
• Flexible working hours (with the ability to work additional hours as needed)