eDiscovery Operations Analyst

Job Summary

We are looking for an Operations Analyst eDiscovery with hands-on experience supporting end-to-end eDiscovery operations across the EDRM lifecycle.

The role will involve data ingestion, processing, analysis, hosting, review support, quality control, and document production. The ideal candidate will have experience in end-to-end eDiscovery operations and/or Hosting & Production, along with hands-on expertise in Relativity and Nuix.

This role is suited for someone with strong analytical and problem-solving skills, excellent attention to detail, and the ability to manage multiple projects in a fast-paced, deadline-driven environment.

Key Responsibilities

• Support end-to-end eDiscovery workflows across the EDRM lifecycle, including data ingestion, processing, hosting, review support, quality control, and production.
• Process, load, search, analyze, and manage electronically stored information (ESI) across multiple file formats.
• Work hands-on with Relativity, Nuix, and other eDiscovery applications to support project requirements.
• Manage Hosting & Production workflows, including data loading, workspace/database activities, searches, exports, and document productions.
• Perform quality control checks to ensure the accuracy, completeness, and integrity of processed data and deliverables.
• Troubleshoot data processing, application, and workflow-related issues, escalating complex matters when required.
• Conduct searches and data analysis based on project and client requirements.
• Generate operational and project status reports for internal stakeholders and Project Managers.
• Collaborate closely with Project Managers and cross-functional teams to ensure projects are delivered accurately and within agreed timelines.
• Maintain appropriate documentation for processes, workflows, issues, and resolutions.
• Contribute to process improvements and initiatives focused on operational efficiency, quality, and standardization.
• Manage multiple projects and priorities while consistently meeting quality standards and deadlines.

Required Qualifications & Experience

• Bachelor’s degree in Information Technology, Computer Science, Law, or a relevant field.
• Minimum 2+ years of experience in eDiscovery Operations.
• Hands-on experience with Relativity and Nuix.
• Good understanding of the Electronic Discovery Reference Model (EDRM) and the eDiscovery lifecycle.
• Practical experience with eDiscovery activities such as data processing, loading, searching, hosting, review support, quality control, exports, and productions.
• Understanding of commonly used eDiscovery data types, metadata, load files, and document production workflows.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent attention to detail and ability to follow established processes and procedures.
• Ability to manage multiple priorities and deliver under tight deadlines.
• Strong written and verbal communication skills in English.
• Ability to work effectively within operational and cross-functional teams.
• Proficiency in Windows and Microsoft Office applications.