EDP/IT associate

The EDP Associate is responsible for managing the organization's electronic data processing systems, ensuring efficient and secure data operations, managing IT infrastructure, supporting business applications, and leading system upgrades and digital initiatives. The role involves system planning, troubleshooting, data security, software management, network administration, and IT team supervision.

Key Responsibilities:

System & Network Management

Manage and maintain IT systems, networks, servers, and hardware

Monitor system performance and troubleshoot issues

Ensure smooth functioning of LAN/WAN, routers, switches & firewalls

Oversee installation, configuration, and upgrades of software & hardware

Data & Database Management

Ensure secure and accurate data processing and storage

Manage database systems and ensure backup and recovery procedures

Monitor data integrity and security protocols

IT Security

Implement and maintain cybersecurity measures

Monitor unauthorized access, malware, and data breach risks

Conduct periodic IT security audits and compliance checks

Software Management

Support ERP / Business applications (Hotel PMS/Finance/HR/Inventory systems)

Coordinate with vendors for software maintenance and updates

Manage licensing and compliance of software applications

User Support & Training

Provide IT support and troubleshooting for staff

Train employees on system usage and digital best practices

Prepare user manuals and system documentation

Asset Management

Maintain inventory of IT assets and equipment

Plan and manage IT budget, procurement and vendor relations

IT Strategy & Innovation

Assist in IT policy planning and digital transformation projects

Recommend improvements to enhance productivity and efficiency

Stay updated with technology advancements

Qualifications & Skills:Education

Bachelor’s degree in Computer Science, IT, Electronics, or related field

Certifications such as CCNA, MCSE, ITIL, or cybersecurity preferred

Experience

4–8 years experience in IT / EDP roles

Experience with business applications, networking, server & database management

Technical Skills

Knowledge of Windows/Linux servers, databases (SQL), networks & firewalls

Familiarity with ERP/PMS or hospital/retail/enterprise systems

Backup systems, security tools, virtualization & cloud platforms

Soft Skills

Strong analytical and problem-solving skills

Team leadership and vendor coordination ability

Excellent communication and documentation skills

Work Environment

Office-based role with occasional on-site IT support

May require flexible working hours during system upgrades/issues

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• edp: 1 year (Preferred)

Location:

• Goa, Goa (Preferred)

Work Location: In person