Education Account Manager

ABOUT MINDFLIGHT7

Mindflight7 is Asia-Pacific’s largest and fastest-growing immersive Extended Reality (XR) education company, operating across Australia, Singapore, New Zealand, Malaysia, Papua New Guinea, and East Africa. Having empowered over 150,000 learners across 1,500+ institutions, we deliver comprehensive, curriculum-aligned ecosystems that bridge the gap between traditional classroom learning and tomorrow’s skills-based workforce.

Our core services include fully facilitated VR Incursions, turnkey XR Labs, and AI-powered SmartHub subscriptions. Operating independent of school Wi-Fi, we act as true capacity partners for educators. As a mission-driven enterprise, we champion "Equity of Access," ensuring every student - regardless of their location or neurodiversity - gains the innovative technological fluency required to shape their own future.

Our Vision

Our vision is to be the leading global brand for unlocking the full potential of students by 2030, using VR (virtual reality) to support immersive educational experiences.

Our Core Values

• Think Big! Remain Curious & Open to New Ideas
• Respectful Relationships Are Valued Here
• Always Be You – Bring Your Authentic Self to Work
• A Commitment to Growth & Learning for All
• We Have Trust in The Team to Be Accepted & Heard
• We Fly High & Achieve Success in All That We Do

POSITION PURPOSE

The Education Account Manager is responsible for developing strong relationships with schools, educators, and education stakeholders and supporting the growth of Mindflight7’s school network.

The role focuses on identifying potential schools, initiating meaningful conversations with educators and school leaders, understanding their needs, coordinating meetings, maintaining accurate client and prospect information, and supporting the wider team in developing strong opportunities within the education sector.

The Education Account Manager will work independently while collaborating closely with the wider Mindflight7 team to build relationships with schools and create opportunities to support their educational needs.

KEY AREAS OF RESPONSIBILITIES

1. Prospect Identification & Relationship Development

• Identify and research potential schools, organisations, and other relevant prospects.
• Build and maintain targeted prospect lists.
• Research prospective schools and organisations to understand their needs and identify relevant Mindflight7 opportunities.
• Initiate conversations with prospective schools, educators, and school leaders through email, phone, and other relevant communication channels.
• Develop professional and meaningful relationships with prospective schools and education stakeholders.
• Maintain consistent and appropriate follow-up with prospects.

2. Outreach & Engagement

• Conduct proactive outreach to prospective organisations.
• Introduce Mindflight7 and its products and services in a professional and engaging manner.
• Personalise communication based on the organisation’s needs and circumstances.
• Follow up with prospects in a timely and professional manner.
• Respond to enquiries and continue conversations with interested organisations.
• Identify opportunities for further engagement and relationship development.

3. Needs Identification & Qualification

• Engage with prospective organisations to understand their needs, challenges, and areas of interest.
• Identify whether Mindflight7’s products and services may be suitable for the organisation.
• Gather relevant information before progressing an opportunity to the appropriate team member.
• Coordinate introductory meetings and discussions where appropriate.
• Maintain clear records of conversations, requirements, and agreed next steps.

4. CRM & Relationship Management

• Maintain accurate and up-to-date prospect and client information in the company CRM.
• Record communication, follow-ups, meetings, opportunities, and relevant notes.
• Ensure all agreed follow-up activities and next steps are recorded and actioned.
• Keep CRM information organised and current.
• Provide regular updates on relationship development activities as required.

5. Team Collaboration & Coordination

• Work closely with the wider Mindflight7 team to coordinate prospective client opportunities.
• Provide relevant background and context when handing over an opportunity to another team member.
• Coordinate meetings and follow-ups with the appropriate team members.
• Communicate prospect feedback, questions, and opportunities to the relevant team member.
• Support the team with relationship development activities as required.

6. Account & Opportunity Development

• Support the development of long-term relationships with organisations.
• Identify opportunities to introduce relevant Mindflight7 products, services, and experiences.
• Maintain regular communication with prospective and existing organisations where appropriate.
• Identify opportunities for further engagement, collaboration, and account development.
• Contribute to initiatives that strengthen Mindflight7’s relationships with organisations and education stakeholders.

7. General Business Development Support

• Assist with other business development and relationship-building activities reasonably requested by the Company.
• Support outreach initiatives, campaigns, and other activities designed to develop new organisational relationships.
• Maintain a professional and positive representation of Mindflight7 in all external communications.
• Maintain confidentiality of client, prospect, and company information.

PERSONAL ATTRIBUTES, SKILLS & EXPERIENCE

The successful candidate will bring strong relationship-building skills, a proactive approach to developing opportunities, and the ability to work independently while collaborating effectively with the wider Mindflight7 team.

• Previous experience in account management, business development, relationship management, client engagement, or a similar role is preferred.
• Strong written and verbal communication skills, with the ability to build positive and professional relationships.
• Experience initiating and maintaining relationships with new organisations or clients.
• Strong research and prospect identification skills.
• Ability to understand client needs and identify relevant opportunities.
• Experience using CRM systems and maintaining accurate records.
• Strong follow-up, organisation, and time-management skills.
• Confident and comfortable initiating conversations with new people.
• Proactive, self-motivated, and able to work independently.
• Warm, approachable, and relationship-focused.
• Persistent while remaining respectful and professional.
• Reliable, accountable, and committed to following through on agreed actions.
• Commercially aware and able to recognise opportunities for further engagement.
• Willing to learn, adapt, and continuously improve.
• Comfortable working collaboratively with a remote and international team.
• Experience in education, technology, EdTech, VR, or similar industries would be advantageous.

WORKING HOURS AND RENUMERATION

• Working Hours: 20 hours per week, with flexibility to be agreed based on business requirements.
• Monthly Base Pay: PHP 30,000.00- PHP 41, 000.00 depending on experience and agreed responsibilities.
• Flexible working arrangements may be considered depending on event schedules.

PERFORMANCE COACHING & MANAGEMENT

Mindflight7 engages in regular informal feedback and coaching sessions with team members.

Annually staff complete a performance review process where they sit down with

their manager to discuss and agree on the appropriate key performance indicators and identify any professional development needs and support required.

Pay: Php30,000.00 - Php41,000.00 per month

Application Question(s):

• Do you have experience working in education or with schools?
• This role involves cold calling schools and speaking with teachers, school leaders, and other education professionals. How comfortable are you with making cold calls?
• How comfortable are you with following up with schools by phone and email when you don’t receive a response?
• This role involves speaking with schools in Australia by phone. How confident are you speaking English in a professional conversation?

Education:

• Bachelor's (Required)

Work Location: Remote