Education Counsellor

Role & responsibilities

• Counsel students and working professionals regarding suitable courses, universities, eligibility, fees, and admission procedures.
• Handle leads through calls, WhatsApp, and other online communication channels.
• Understand students' career goals and recommend relevant educational programs.
• Follow up with prospective students and convert enquiries into admissions.
• Maintain regular communication with students throughout the admission process.
• Explain course structure, specialization, duration, examinations, and other relevant details.
• Achieve daily, weekly, and monthly counselling and admission targets.
• Maintain accurate records of leads, follow-ups, conversions, and admissions in the CRM/MIS.
• Resolve student queries and coordinate with the backend/operations team when required.
• Stay updated about university programs, eligibility criteria, fees, and admission policies.

Preferred candidate profile

• Experience in online and offline education counselling/admissions will be preferred.
• Candidates from Ed-Tech, Education, Online/Distance Learning, or Higher Education backgrounds are preferred.
• Graduate in any discipline; relevant education/counselling experience will be an advantage.

Perks and benefits

• Competitive Salary + Performance Incentives
• Attractive Monthly Incentives based on admissions/conversions
• Performance-Based Growth & Appraisals
• Career Growth Opportunities within the organization
• Training & Skill Development in counselling and sales
• Learning Exposure to leading universities and online education programs
• Employee Recognition & Rewards for outstanding performance
• Supportive & Collaborative Work Environment
• Regular Team Activities & Engagement Programs
• Paid Leave & Holidays as per company policy
• Employee Birthday/Work Anniversary Benefits
• Opportunity to Work with a Growing Ed-Tech Organization