Education Counsellor

Job Description – International Education Counsellor

Specialization: UK, Australia & Europe
Job Type: Full-Time

Job Summary

Rise Global Consultancy is looking for a motivated and experienced International Education Counsellor to guide students aspiring to study in the UK, Australia, and Europe. The ideal candidate should have strong knowledge of international universities, admission procedures, course selection, application documentation, and student counselling.

The candidate will be responsible for counselling students and parents, recommending suitable study options, managing university applications, following up with prospective students, and achieving monthly enrolment targets.

Key Responsibilities

1. Student Counselling

• Conduct one-to-one counselling sessions with students and parents.
• Understand students' academic backgrounds, career goals, budgets, and preferred destinations.
• Recommend suitable countries, universities, and courses based on students' profiles.
• Explain course structures, tuition fees, scholarships, entry requirements, and career opportunities.
• Provide accurate and transparent guidance regarding admission and visa processes without making unrealistic promises.

2. UK Education Counselling

• Guide students regarding undergraduate, postgraduate, and other suitable study options in the UK.
• Maintain updated knowledge of UK universities, courses, admission criteria, and application procedures.
• Assist with UCAS and direct university applications, wherever applicable.
• Explain admission timelines, offer conditions, CAS-related processes, and general student visa requirements.
• Stay updated on relevant UK education and immigration developments.

3. Australia Education Counselling

• Counsel students regarding Australian universities, colleges, and courses.
• Assess academic profiles and recommend suitable institutions.
• Explain tuition fees, scholarships, admission requirements, and available intakes.
• Assist students with application documentation and admission procedures.
• Maintain knowledge of current Australian education and visa-related requirements.

4. Europe Education Counselling

• Guide students regarding study opportunities across European countries.
• Provide information about universities, courses, tuition fees, scholarships, and intakes.
• Identify suitable study options based on students' academic and financial profiles.
• Assist with university applications and required documentation.
• Stay updated on changes in admission procedures and requirements.

5. Application & Admission Support

• Collect and verify student documents before application submission.
• Prepare and submit applications to partner universities and institutions.
• Coordinate with admissions teams and university representatives.
• Track application progress and update students on their status.
• Follow up on conditional and unconditional offers and pending documents.
• Ensure applications are accurate, complete, and submitted within deadlines.

6. Student Follow-Up & Relationship Management

• Follow up regularly with prospective students and leads.
• Convert counselling enquiries into applications and enrolments.
• Maintain accurate records of counselling sessions, applications, and follow-ups.
• Follow up with students from the offer stage through enrolment.
• Build and maintain strong relationships with students and parents.

7. Sales & Target Achievement

• Achieve monthly and quarterly counselling, application, and enrolment targets.
• Convert leads generated through digital marketing, walk-ins, referrals, and other channels.
• Maintain a healthy counselling pipeline.
• Participate in education fairs, seminars, webinars, and student events.
• Collaborate with marketing and admissions teams to improve student conversions.

Candidate Requirements

• Bachelor's degree in any discipline; a Master's degree is preferred.
• 1–3 years of experience in overseas education counselling preferred.
• Experience in UK, Australia, or Europe education counselling will be an advantage.
• Good knowledge of international universities and admission processes.
• Strong spoken and written English communication skills.
• Excellent interpersonal, presentation, convincing, and negotiation skills.
• Ability to counsel students and parents professionally.
• Target-oriented, self-motivated, and proactive approach.
• Strong follow-up, relationship management, and documentation skills.
• Comfortable using CRM software and Microsoft Office.
• Ability to work under pressure and meet deadlines.

Preferred Skills

• Prior experience in UK, Australia, or Europe education counselling.
• Knowledge of university application portals.
• Understanding of SOP, LOR, and application documentation.
• Basic understanding of international student visa processes.
• Experience handling admission offers and student enrolments.
• Experience working with university representatives and international recruitment teams.
• British Council UK Agent/Counsellor training or equivalent UK-focused training will be an advantage.

Key Performance Indicators (KPIs)

Performance will be evaluated based on:

• Number of students counselled.
• Lead-to-application conversion rate.
• Application submission targets.
• Offer conversion rate.
• Enrolment numbers.
• Follow-up efficiency.
• Student satisfaction.
• Application accuracy and turnaround time.
• Monthly and quarterly revenue and enrolment targets.

Professional Standards & Ethics

The candidate must:

• Provide genuine, accurate, and transparent information to students.
• Recommend courses and institutions based on students' profiles and requirements.
• Maintain confidentiality of student information and documents.
• Never guarantee admission, scholarships, or visa approval.
• Stay updated on university policies, admission requirements, and relevant visa rules.
• Maintain professional communication with students, parents, universities, and colleagues.
• Follow Rise Global Consultancy's internal policies and ethical standards.

Pay: ₹500,000.00 - ₹800,000.00 per year

Experience:

• International voice process: 1 year (Preferred)
• Student support: 1 year (Preferred)
• Academic counselling: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person