Education Counselor

About Ezyschooling

Ezyschooling is a technology-driven platform that simplifies the school admission process for parents and students. Our platform helps families discover and compare schools and apply to multiple schools through a streamlined admission process.

We are looking for enthusiastic and customer-focused individuals to join our team as Admission Counsellors.

Job Description

As an Admission Counsellor, you will interact with prospective parents and students, understand their school admission requirements, address admission-related queries, and guide them through the school admission process. You will help families make informed decisions by providing accurate information about schools, admission procedures, and selection criteria.

Key Responsibilities

• Connect with prospective parents and students to understand their school admission requirements.
• Provide accurate information regarding schools, admission procedures, eligibility, and selection criteria.
• Guide parents throughout the admission process and assist them in making informed school choices.
• Handle queries and provide timely and effective solutions to parents and students.
• Maintain professional communication and deliver a positive customer experience.
• Follow up with prospective parents and ensure smooth coordination throughout the admission journey.
• Maintain accurate records and update relevant information in internal systems.
• Coordinate with internal teams to resolve customer queries and ensure timely assistance.
• Handle multiple conversations and tasks while maintaining attention to detail.
• Work collaboratively with the team to achieve individual and organisational goals.

Requirements

• Bachelor's degree in Education, Counseling, or a related field is preferred.
• Freshers are welcome to apply with good communication skills.
• Candidates with 1+ year of experience in admission counselling, customer service, sales, education, or a related field will be an added advantage.
• Excellent verbal and written communication skills in Hindi and English are mandatory.
• Strong interpersonal and customer-handling skills.
• Customer-focused approach with a positive attitude.
• Ability to multitask and manage multiple queries efficiently.
• Good attention to detail and organisational skills.
• Ability to work effectively in a team environment.
• Candidates with an educational background will be preferred.
• Experience with student engagement or enrollment management software is a plus.

Interested candidates can share their updated resume at:
WhatsApp: 9990072472
Email: [email protected]

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• Are you comfortable with the location ?
• This is onsite and Fulltime job . Are you comfortable ?
• Are you comfortable with the salary ?

Work Location: In person