Education Manager (PE)

Education Manager Job Description and KPIs

Reports to: Directors

Hours: Full time (37.5 hours per week)

Location: Head Office in Manston, Ramsgate, with travel across delivery sites

Salary and any incentive arrangements: £29,000 per year for the full-time role, with performance bonuses of up to £3,000 based on agreed KPIs, giving potential total earnings of £32,000. We will consider applicants who cannot work the full year, including summer holiday weeks. In those cases, the basic salary and bonus opportunity will be adjusted pro rata to reflect the agreed working pattern.

Role purposeManage the delivery and quality of Total Sports Coaching’s education services across partner schools and other agreed provisions. The postholder is responsible for ensuring contracts are delivered to the agreed standards, staff are effectively managed and supported, and strong relationships are maintained with clients. The role covers school programmes, wraparound care, home education and operational oversight of any Ofsted registered provision within its scope. The directors lead the growth of education services; the postholder supports this work and implements new contracts and services once agreed. Key responsibilitiesEducation delivery, growth and quality

· Plan and oversee delivery across all assigned education contracts and services, ensuring agreed programmes, staffing and standards are in place.

· The education manager will be required to deliver in schools if there are staffing gaps.

· Set a clear quality assurance cycle, including visits, observations, feedback, action plans and follow up checks. Review learner and client feedback and act on recurring issues.

· Maintain and improve programme content, coaching and teaching standards, inclusion and staff development in collaboration with relevant specialist leads.

· Report regularly to directors on delivery quality, staffing, contract performance, risks and improvement actions.

· Assist the education director with growth of education provisions in targeted areas.

People leadership

· Forecast staffing needs, lead recruitment and selection for assigned education roles, and coordinate induction with HR and Operations.

· Line manage agreed direct reports, set expectations, hold regular reviews, support development and address performance concerns promptly under company procedures.

· Create a practical CPD plan covering delivery quality, behaviour management, SEND and inclusion, safeguarding and relevant sport or education topics.

· Work with Operations on deployment, absence cover and continuity of service; escalate staffing risks early.

School partnerships and contracts

· Maintain regular contact and review meetings with schools and commissioners; record actions and manage complaints or delivery concerns to resolution.

· Monitor each contract against its agreed specification, service levels, reporting obligations and renewal dates; coordinate changes with directors and Finance.

· Identify new education opportunities, develop proposals and tenders, and support pricing and feasibility work with directors and Finance before commitments are made.

· Lead the operational handover and mobilisation of new contracts, including staffing, timetable, induction, systems and client communication.

Wraparound care and home education

· Assist with the design of wraparound care, manage the staffing and quality of wraparound care, including daily routines, attendance, communication with schools and parents, and the resolution of service issues.

· Assist with the design of the home education offer, including programme plans, staff suitability, learner experience, parent communication and review of attendance and progress where relevant. Manage programmes that are running.

· Confirm the scope, funding model and delivery requirements for each service with directors before expansion or material changes.

Safeguarding, compliance and Ofsted registration

· Ensure staff follow company safeguarding, safer recruitment, health and safety, data handling and incident reporting procedures; escalate safeguarding concerns through the designated safeguarding lead.

· Coordinate the operational requirements of applicable Ofsted registrations with the registered person and relevant safeguarding and operations leads. Keep registration details, policies, required records and inspection evidence current, and track improvement actions.

· Check that new provision is assessed for any registration or contractual requirements before it starts. Support inspection preparation and the response to findings within the authority delegated by directors.

Decision making and working relationships

The Education Manager owns day to day delivery and quality decisions within approved contracts. New posts, pay, contract pricing, material service changes and significant expenditure require the company’s normal approval route. HR retains ownership of employment processes; the safeguarding lead retains safeguarding decision making and escalation. The postholder works closely with Operations on deployment and site logistics, and directors on strategy and growth.

KPIs and success measures

Agree annual targets and baselines with directors at the start of each year. Review progress at least quarterly; assess quality and compliance alongside growth.

1 Contract retention and delivery

Retain agreed school and education contracts, meet each contract’s service requirements and complete scheduled client reviews and actions, based on set retention targets.

2 Quality of education delivery

Complete the agreed observation and review cycle across staff and services. Record feedback, improvement plans and follow up, and show improvement where delivery falls below standard.

3 Staffing and development

Assist in filling approved vacancies in time for delivery, complete inductions and performance reviews, and deliver the annual CPD plan. Track retention, absence and recurring capability issues.

4 New education business

Help to build and maintain an agreed pipeline of qualified opportunities and secure new contracts that meet approved commercial and delivery criteria.

5 Wraparound care and home education

Meet agreed service standards for staffing, parent communication, attendance records and quality reviews; assist with the delivery any approved growth or improvement milestones.

Total Sports Coaching is committed to safeguarding and promoting the welfare of children and young people. The Education Manager is expected to uphold this commitment, follow the organisation’s safeguarding and child protection procedures, maintain appropriate professional boundaries, and report concerns promptly through the designated safeguarding process. The role is subject to safer recruitment checks appropriate to its duties, including an enhanced DBS check and references. The postholder must complete required safeguarding training and ensure that safeguarding standards are embedded in the services and staff they manage.

Education Manager Person Specification

This specification accompanies the Education Manager job description. It sets out the experience, knowledge and working approach needed to manage the quality and delivery of TSC education contracts. Applicants can demonstrate the criteria through previous employment or relevant transferable experience.

Essential

Substantial hands-on experience delivering a range of school programmes, such as PE, PPA cover, extracurricular clubs or wraparound care. Strong understanding of what good delivery looks like in a school setting.

Experience checking service quality, observing practice or reviewing performance data, then following up improvement actions. Ability to plan staffing and maintain reliable delivery.

Experience building professional relationships with schools or other clients; handling service concerns and working to agreed requirements and deadlines.

Sound understanding of safeguarding responsibilities, appropriate professional boundaries and the need to report concerns promptly through the designated process. Ability to promote inclusive practice for children with different needs.

Clear written and verbal communication, accurate record keeping, confidence with standard digital systems, and the ability to prioritise across competing contracts and sites.

Calm, accountable and practical. Able to make day to day delivery decisions, challenge weak practice constructively, work with HR and Operations, and escalate risks when needed.

Relevant experience and the willingness to complete required safeguarding and role specific training. Ability to travel between the Manston office and delivery sites as the role requires.

Desirable

Experience managing staff who deliver programmes for children, including setting expectations, giving feedback and addressing poor performance. Experience managing delivery across multiple schools, sites or contracts.

Experience leading CPD or programme development.

Experience supporting proposals or bids for schools, local authorities or other education commissioners, and helping to mobilise new contracts once awarded.

Knowledge of SEND, safer recruitment, Ofsted registered childcare or home education provision.

Experience using a CRM or reporting system.

Experience supporting directors with service growth or change.

Relevant qualification in education, childcare, sport, management or quality assurance; current first aid or safeguarding training.

Pay: £29,000.00 per year

Experience:

• teaching physical education: 3 years (preferred)

Willingness to travel:

• 25% (required)

Work Location: On the road