Educational Liaison

Position Overview:

The Educational Liaison provides administrative and logistical support between the school, families, and external professionals who provide services to KAS students. Responsibilities include coordinating communication and scheduling with outside consultants, including speech-language pathologists, occupational therapists, psychologists, and other specialists, while ensuring that meetings, visits, and related arrangements are organized efficiently.

The position also provides Mandarin/English translation and administrative support related to student reports and documentation, helping facilitate clear communication between school staff, families, and external service providers.

Key Responsibilities:

• Serving as the primary administrative liaison between KAS and external consultants and service providers.
• Coordinating visits and appointments for outside professionals, including speech-language pathologists, occupational therapists, psychologists, and other specialists.
• Scheduling meetings between Learning Support staff, teachers, families, and external providers.
• Coordinating meeting rooms, schedules, technology, and other logistical needs for student support meetings and consultations.
• Arranging transportation, including train tickets and other travel arrangements, for visiting consultants and service providers as needed.
• Coordinating meals and refreshments for visiting consultants and external professionals when appropriate.
• Maintaining calendars and schedules for related meetings, consultations, and visits.
• Communicating with families, teachers, staff, and external providers regarding scheduling and logistical arrangements.
• Providing Mandarin-English and English-Mandarin translation of student-related reports, correspondence, and other documentation as needed.
• Assisting with communication between Mandarin-speaking families and English-speaking school staff or external professionals.
• Preparing, organizing, and maintaining records, reports, correspondence, and other Learning Support documentation.
• Supporting the Learning Support team with general administrative and clerical tasks.
• Maintaining confidentiality when handling student records, reports, and other sensitive information.
• Assisting with other Learning Support projects, meetings, and events as assigned.

Skills and Qualifications:

Education and Experience:

• High school diploma or equivalent required; additional education or training in administration, education, special education, psychology, or a related field preferred.
• Previous administrative or coordination experience, preferably in a school, educational, healthcare, or professional services setting.

Language Skills:

• Strong written and verbal communication skills in both Mandarin and English.
• Ability to accurately translate written reports and correspondence between Mandarin and English.
• Ability to communicate professionally and effectively with families, teachers, school administrators, and external professionals in both languages.

Soft Skills:

• Strong organizational and multitasking abilities, with the ability to coordinate multiple schedules and competing priorities.
• Excellent communication and interpersonal skills.
• Professional and courteous when interacting with families, staff, and outside professionals.
• High level of attention to detail and accuracy.
• Ability to work independently, anticipate logistical needs, and follow through on tasks.
• Flexible and able to adapt to changing schedules and priorities.
• Ability to handle sensitive situations and information with discretion and professionalism.

Other Requirements:

• Demonstrated ability to maintain confidentiality when handling student information and records.
• Trustworthy, reliable, and punctual.