Tutor Me LA LLC

This job is fully Remote!
Clear and excellent English communication skills required.
A recorded self-interview is required to apply for this role, apply only if you are willing to accomplish the self-interview.
Responsibilities
<ul>
<li>The Educational Support Specialist is integral to the success of Tutor Me Education by coordinating instructors, tracking student progress, and providing quality customer service</li>
<li>Actively support Tutor Me Education Regional Operations</li>
<li>Provide outstanding academic services to students and their families</li>
<li>Operate seamlessly in a virtual operating environment</li>
<li>Maintain Tutor Me Education operating standards including people, financial, and academic standards</li>
<li>Ensure delivery of programs and initiatives for our students and school district partners</li>
<li>Meet operational excellence standards</li>
<li>Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers</li>
<li>Manage class schedules to effectively staff sessions and meet company efficiency and usage targets</li>
<li>Manage virtual tutoring sessions</li>
<li>Monitor all students' academic progress</li>
<li>Help ensure flawless execution of programs and initiatives</li>
<li>Manage your own time in compliance with company and regulatory requirements</li>
<li>Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments</li>
<li>Other responsibilities - as required by the business</li>
<li>Relish building relationships with students and their families</li>
<li>Dedicated to meeting the expectations and requirements of internal and external customers</li>
<li>Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution</li>
</ul>
Requirements
Qualifications
<ul>
<li>Time management, planning, and prioritization</li>
<li>Ability to organize and manage multiple responsibilities successfully</li>
<li>Exhibits professional and approachable demeanor</li>
<li>Ability to prioritize and focus on key objectives, which may change from month to month</li>
<li>Effective communications both in virtual environments</li>
<li>Proficient in using all communication media including in person, phone, and video</li>
<li>Ability to build engagement and trust in virtual relationships, whether with customers or with team members</li>
<li>Works Well With Others</li>
<li>Learning agility - able to adapt to changes in work environment by changing behaviors as required</li>
<li>Able to acquire new skills as required</li>
<li>Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools)</li>
<li>Ability to manage remote teachers</li>
<li>Ability to work independently</li>
<li>High tolerance for ambiguity</li>
<li>Bachelor's Degree required</li>
<li>2-3 years progressive career growth</li>
<li>Experience working in a virtual operations and team environment</li>
<li>Bilingual in English and Spanish beneficial</li>
<li>Proficient in Microsoft Office and Google applications</li>
</ul>
Benefits
Fully Remote!
PTO
Etc.

Educational Support Specialist (Academic Success Coordinator)

Educational Support Specialist (Academic Success Coordinator)

This job is no longer available

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