EHR Integration Architect

The EHR Integration Architect

This role is responsible for optimizing a customer build by identifying the key areas and functions

which cross multiple end users and determining a single build which supports all use cases. This

should prevent less rebuild of dictionaries and workflow and minimize post LIVE changes. We are

seeking a detail-oriented professional with experience in billing, claims processing, or healthcare

finance within a hospital or clinical setting. The ideal candidate will have a strong understanding of

medical billing procedures, insurance claims, and/or revenue cycle management. As a member of

our Client Services team,

your job would involve:

• Serving as an authority on various healthcare workflows in order to develop integrated workflows, dictionary builds, and best practices for the customer
• Conducting assessments in order to identify key workflows to support customer goals and minimize barriers to a successful implementation
• Collaborating with in-house knowledge experts throughout the company to help the customer define organizational priorities, goals, and objectives
• Setting the overall direction for our integrated products and how they are implemented
• Conducting training for and building key dictionaries to support the integrated workflows
• Being able to discuss "concepts" with sites, identifying those high level decision areas and the impact that each decision will have on build and workflows across all venues
• Defining and writing integrated, HCIS wide architectural workflow and builds
• Conducting assessments, site visits, and customer evaluations throughout the implementation process
• Acting as a resource for functionality and system use for Client Services and Product Development
• Maintaining a strong understanding of how third party software integrates with our HCIS
• Troubleshooting, researching, and assisting in solving software problems
• Working collaboratively with Development team to identify, prioritize, and help define innovative solutions to workflow challenges
• Helping the Implementation team interpret and understand users' feedback and providing input for workflow design decisions based on that feedback
• Attending stakeholder meetings, design reviews, and demonstrations to ensure our development needs are represented and to keep current with the latest changes in functionality
• Representing the team on escalated customer calls, or participating in priority event discussions related to existing or future functionality
• Leading sponsored activities, and internal and external discussions related to product needs and potential functionality

Requirements:

• Bachelor's or associate degree preferred and/or 2-3 years applicable work or military experience
• Healthcare adjacent experience
• Strong understanding of hospital workflows within clinical, financial or administrative departments
• Strong communication skills
• Well-organized and thorough documentation skills
• Strong analytical and problem solving skills
• Ability to multi-task in a fast-paced environment
• Ability to work well independently and as part of a team
• This is a position that involves extensive travel. In order to fulfill that requirement, you must have access to a personal credit card (or the ability to obtain one) to manage initial expenses incurred during business travel. The company provides timely and complete reimbursement for all approved expenses as outlined in our travel reimbursement guidelines.
• You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.