Electronic Alarm Systems Technician

Overview: We are seeking a dedicated Electronic Alarm Systems Technician to join our team. This role is responsible for the installation, maintenance, and repair of Alarm Systems, Access Control Systems, and Closed-Circuit Television (CCTV) Surveillance Systems across residential, commercial, and federal properties around the Maryland, Virginia, and DC area. The ideal candidate will have a strong technical background, exceptional problem-solving abilities, and a commitment to delivering top-notch security solutions.

Key Responsibilities:

• Installation:
• Install and configure Alarm Systems, Access Control Systems, and CCTV Surveillance Systems.
• Ensure systems are installed according to specifications and operational requirements.
• Conduct site assessments to determine system requirements and configurations.
• Maintenance & Repair:
• Perform preventative maintenance on alarm systems to ensure optimal performance.
• Diagnose and repair faults or malfunctions in equipment.
• Replace or upgrade components as necessary to maintain system functionality.
• System Integration:
• Integrate alarm systems with other building management systems and technologies.
• Ensure seamless operation and interoperability between different systems.
• Troubleshoot and resolve integration issues as they arise.
• Customer Service:
• Provide exceptional customer service and support to clients.
• Train clients on system usage and best practices for alarm system management.
• Address and resolve client concerns or issues in a timely and professional manner.
• Documentation & Reporting:
• Maintain accurate records of installations, repairs, and maintenance activities.
• Prepare detailed reports and documentation for client and internal use.
• Update system diagrams and schematics as necessary.
• Compliance & Safety:
• Ensure all installations and maintenance activities comply with relevant codes, standards, and regulations.
• Adhere to safety protocols and procedures to ensure a safe working environment.

Qualifications:

• Education & Certification:
• High school diploma or equivalent; relevant technical certifications preferred, but not required.
• Additional certifications or training related to security systems are a plus.
• Experience:
• Experience with alarm systems, electrical, mechanical, automotive, carpentry or similar role.
• Experience with installing and maintaining some or all of the following: Alarm Systems, Access Control Systems, and CCTV Surveillance Systems, preferred but not required.
• Familiarity with both residential and commercial security system installations, preferred but not required.
• Skills:
• Technical knowledge of security systems and their components.
• Ability to learn and retain information.
• Proficient in using diagnostic tools and equipment.
• Excellent problem-solving and troubleshooting skills.
• Ability to read and interpret technical diagrams and schematics.
• Effective communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Physical Activity:
• Stand, walk, sit, twist, use hands to handle tools and equipment, reach with hands and arms, push, pull, climb or balance, stoop, kneel, crouch, or crawl.
• Communication:
• Talk and listen effectively to communicate with clients, team members, and supervisors.
• Vision:
• Utilize vision abilities including close, distance, peripheral, depth perception, and color recognition to perform tasks accurately and safely.
• Working Conditions:
• Work in unusual and sometimes difficult positions and circumstances, including but not limited to:
• Elevated Positions: Ladders, scaffolding, and high lift equipment.
• Confined Spaces: Wires, ducts, crawl spaces, attics, and above ceilings.
• The employee may encounter varying environmental conditions such as exposure to dust, noise, and inclement weather, and must be able to work in these conditions safely and effectively.
• Lifting and Carrying:
• Lift, move, and hold equipment and materials weighing up to approximately 50 lbs.
• Other Requirements:
• Valid driver’s license and reliable transportation.
• Ability to work flexible hours, including occasional on-call or emergency response.
• Willingness to undergo background checks and security clearances (e.g. DCJS Certification).

Benefits:

• Health insurance, with optional self-paid vision and dental coverage
• Paid time off and holidays
• Major tools and vehicle provided

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Benefits:

• Health insurance
• On-the-job training
• Paid time off
• Parental leave

Work Location: In person