Electronic Billing Specialist

JOB TITLE: Electronic Billing Specialist

FLSA STATUS: Non-Exempt (Hourly)

SCHEDULE: M-F, 37.5 hrs./week

LOCATION: Any Spencer Fane Location (hybrid work schedule)

REPORTS TO: Revenue Management Supervisor

POSITION SUMMARY:

Under direct supervision, the Electronic Billing Specialist is responsible for the processing of client invoices and customer service for internal and external clients. The successful candidate will possess strong relationship management skills, excellent attention to detail and follow-through, and outstanding work ethic working with partners within the firm, firm clients, and team members.

COMPENSATION: At Spencer Fane, we carefully consider a wide range of factors when determining compensation, including but not limited to location, skillset, experience, training, licenses, certifications and other business or organizational needs. Compensation will be determined based on the above factors along with the requirements of the position. We expect the hourly rate for this position to be within the ranges listed below:

Birmingham, AL, Hendersonville, TN, Kansas City, MO, Las Vegas, NV, Miami, FL, Nashville, TN, New Orleans , LA, Overland Park, KS, Palm Beach, Fl, Phoenix, AZ, Salt Lake City, UT, St. Cloud, MN, St. Louis-Clayton, MO, Tampa, FL, Tulsa, OK: $34.00 - $40.50

Austin, TX, Chicago, IL, Dallas, TX, Denver, CO, Galveston, TX, Houston, TX, Minneapolis, MN, Plano, TX, Sacramento, CA, Westlake Village, CA: $37.35 - $44.25

Bentonville, AR, Cape Girardeau, MO, Dakota Dunes, SD, Fayetteville, AR, Greenville, SC, Jefferson City, MO, Oklahoma City, OK, Omaha, NE, Santa Fe, NM, Springfield, MO, St. George, UT, Tallahassee, FL, Wichita, KS: $31.25 - $37.00

Santa Monica, CA, Washington, DC: $41.00 - $48.50

New York, NY, San Francisco, CA, San Jose, CA: $44.00 - $52.50

BENEFITS: Medical, Vision, Dental, PTO, 401k, Life, Disability

PRIMARY RESPONSIBILITIES:

• Submit invoices through the Aderant eBilling system for client review (Aderant Bill Blast).
• Contact clients, attorneys and assistants to obtain all information needed for electronic billing setup, processing and maintenance.
• Keep all electronic billing information up to date in Aderant, Bill Blast and client’s electronic billing website.
• Identify invoice rejections and implement solutions to resolve rejections.
• Submit accrual information in client’s electronic billing website or by email as requested.
• Submit appeals for reduced invoices in client’s electronic billing website.
• Review daily cash and new client reports for write-offs and electronic billing set up.
• Provide backup support to collections, cash team and AP as needed.
• Assist accounting team with other tasks as needed.

QUALIFICATIONS/SKILLS:

• Education: Associate or bachelor’s degree in accounting or related area of business preferred.
• Experience: Minimum of 3+ years of AR and/ or collections experience preferred.
• Electronic billing experience required.
• Prior law firm industry experience preferred.
• Systems and Technical Proficiency: Experience with the Electronic Billing Hub or Aderant Bill Blast strongly preferred.
• Excellent computer skills, with proficiency in Microsoft Outlook, Word, and Excel, are required.
• Experience with InTapp and Aderant and/or Elite 3E Billing systems preferred.
• Communication and Interpersonal: Excellent oral and written communication skills.
• Ability to work effectively and proactively within a team environment.
• Organization and Efficiency: Ability to coordinate multiple tasks concurrently and to meet deadlines.

PHYSICAL REQUIREMENTS:

• Physical: Position is generally sedentary in nature; involves sitting most of the time, but may involve the need for inter-office mobility for brief periods of time.
• Ability to occasionally or routinely lift up to 10 – 20 lbs.
• Communication: Ability to efficiently communicate.
• Manual Dexterity: Ability to perform repetitive motions required.
• Visual: Ability to see and read PC screens, detect color coding, read fine print, and/or normal type size print.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.