Electronic Repair Technician

Position Summary:

The ideal candidate will be able to read electronic schematics and understand the principles of audio, digital audio workstations and audio technology experience in the audio industry. The Electronics Repair Technician is primarily responsible for repairing all DiGiCo, Calrec and Solid State Logic equipment as well as similar brands. The Technician demonstrates proficiency in circuit board rework and repair.

Supervisory Responsibilities:

This position will have no direct supervisory responsibility.

Job Responsibilities:

Complete test and repair to factory specifications of new and customer owed products

Manage multiple concurrent support cases that require follow up with parts, log and session files, or any other information for resolution in the case

Maintain accurate service tickets, customer service records and service database records

Liaise with the Customer Support Administration Team for shipping and provision spares, replacement or loaner parts

Work in collaboration with managers of US & UK support teams to report technical issues

Basic Qualifications:

Degree or equivalent experience in Electronic or Audio Engineering

Excellent problem-solving skills with the ability to think laterally

Ability to prioritize and work under pressure

Team oriented individual with the ability to work under own initiative

Component level rework and/or troubleshooting skills

Eligibility Requirements:

Candidate is required to work out of our Farmingdale, NY office.

Any offer of employment is conditioned upon the successful completion of a background investigation.

About Group One Ltd.
Group One Ltd. is a US importer and distributor for a number of professional audio and lighting manufacturers. The company’s audio division currently distributes Calrec broadcast solutions, DiGiCo digital mixing consoles, KLANG:technologies 3D immersive in-ear monitor mixing systems, Solid State Logic recording solutions, MC high quality innovative amplifiers, XTA digital signal processing equipment and integrated amplification, and Austrian Audio headphones and microphones. The lighting division currently distribributes elektraLite LED fixtures.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Farmingdale, NY 11735: Relocate before starting work (Required)

Work Location: In person