Electronic Trading – Application Support

About the role

The EQD ES TS team provides support for the electronic trading platforms, including applications support and market connectivity, used by EQD traders in HK and some smaller sites across APAC.

Key responsibilities

• Be responsible for the trading applications of Equities & Derivatives Trading/Pricing (Stocks, ETF, Warrants, Options & Futures) on various APAC markets in Linux platform
• Required to support traders, troubleshoot and diagnose functional and technical issues in the production environment
• Management and tracking of daily production problems and user request; ensure effective and timely resolution and communication to the client; report bugs back to local / overseas development teams.
• Be responsible for handling business-driven or exchange-driven projects
• Conduct system Quality Assurance testing, perform deployment or upgrade of mission critical trading applications and systems.
• Ensure adequate performance and operation of the systems - monitor the performance ⁄ operation, diagnose and address any problems.
• Follow ITIL Application Support methodology to carry out incident escalation and system change management procedures.
• Provide system and process documentation
• Morning / Lunch shift duty, weekend and holiday work are required as per rotation.

Technical and Behavioral Competencies Mandatory :

• Good business knowledge on cash and derivatives products and market rules
• Experience with system monitoring
• Good technical / scripting knowledge on Linux/Unix environment
• Proficiency with Python in Linux and Windows environments
• Takes initiative and is results driven
• Strong decision making and analytical skills
• Ability to innovate
• Strong team player
• Excellent interpersonal and communication skills
• Fluent in English

Qualifications and Experience

• University qualification with IT Major

• Minimum of 1-2 years experience in trading support

Other Value-added Competencies

• Batch scheduling system
• Knowledge on Equities Derivatives pricing method