Eligibility Caseworker

Child Care Central (TCR) | Huntsville, AL Full-Time | In-Person
Monday – Friday | 8:00 AM – 4:30 PM
No Weekends

Make a Difference in the Lives of Children and Families

Child Care Central, a program of Talladega, Clay, Randolph Child Care Corporation (TCR), is seeking a compassionate, detail-oriented Eligibility Case Worker to join our team. In this role, you will help families access childcare assistance programs, connect them with community resources, and support working parents as they strive to provide the best care for their children.

If you enjoy helping others, thrive in a fast-paced environment, and have strong customer service and administrative skills, we encourage you to apply!

What You'll Do

As an Eligibility Case Worker, you will:

• Process childcare subsidy applications and determine program eligibility
• Conduct interviews and collect required documentation
• Travel periodically to regional offices to assist families with eligibility services
• Explain program requirements, participant responsibilities, and available resources
• Maintain accurate client and provider records
• Monitor attendance, enrollment, and case activity
• Process provider reimbursements and overpayment claims
• Assist families in locating quality childcare options
• Provide exceptional customer service to clients, providers, and community partners
• Maintain confidentiality and comply with agency policies and procedures

What We're Looking For

Required Qualifications

• High School Diploma or GED
• Experience in customer service, clerical work, case management, or a related field
• Proficiency with Microsoft Office, including Word and Outlook
• Strong communication, organization, and problem-solving skills
• Ability to maintain confidentiality and handle sensitive information professionally
• Commitment to providing respectful and compassionate service to diverse populations

Preferred Qualifications

• Some college coursework
• Experience working with public assistance programs, childcare services, or social service agencies

Why Join TCR?

We value our employees and offer a supportive work environment where your work has a direct impact on families in our communities.

Benefits Include:

✔ Competitive Pay
✔ 401(k) & 401(k) Matching
✔ Health Insurance
✔ Dental Insurance
✔ Vision Insurance
✔ Life Insurance
✔ Paid Time Off
✔ Monday–Friday Schedule
✔ Meaningful Work Serving Local Families

Location

Huntsville, AL 35810

Ready to make a difference? Apply today and become part of a team dedicated to supporting children, families, and quality childcare in our communities.

Job Type: Full-time

Pay: $18.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Huntsville, AL 35810 (Required)

Work Location: In person