技術員 ELV Service Technician, Security System 視頻監控, 5 天工作

About the role

A Service Technician position for a US-based company providing high quality system integration services and solutions across Asia Pacific regions. The role involves delivering diverse multi-facility, multi-site, standardized services and solutions for security and audio-visual (AV) systems.

Key responsibilities

• Collaborate with customer service teams to resolve security-system-related customer enquiries and faults in a timely, effective manner.
• Deliver comprehensive on-site & remote technical support, including routine preventive maintenance, fault diagnosis, system upgrade, expansion and modification, as well as end-user system training.
• Drive customer satisfaction and foster solid, long-term client relationships through quality technical service.
• Conduct day-to-day technical troubleshooting; closely follow up all outstanding technical cases until full resolution.

About you

• Diploma / Higher Diploma or above in Electronics, Electrical, Computer Engineering or relevant engineering disciplines.
• Prior hands-on experience in the security industry is highly advantageous, with working knowledge of access control, CCTV video surveillance and alarm systems preferred.
• Possess fundamental IT knowledge covering hardware, networking and databases.
• Sharp analytical thinking and proven problem-solving skills to tackle practical site issues.
• Good self-learning capability, working independently to deliver good service.

Interested parties, please click the "Quick Apply" button or send your updated resume with Current and Expected salary in MS word format to [email protected]

For more information please contact Ms Leung at [3188 3741](tel:3188 3741).
All information collected will be treated in strict confidence and be used for recruitment purpose only.   
Company Web-Site: www.headsearch21.com
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