Email Marketing Assistant

Job Summary:
We're opening our doors to a detail-driven Marketing & CRM Assistant to own our B2B contact database and support our email marketing and website operations. The role blends research-heavy data enrichment with practical marketing execution: tidying and completing our retailer CRM, auditing and improving our email automation flows, and keeping our website accurate and search-friendly. The person we need is meticulous, resourceful, and comfortable working independently on tasks where accuracy counts more than speed.

Key Responsibilities:

• Research and enrich our B2B partner database by checking company websites and completing missing fields such as website URL, email address, phone number, physical location, and product range
• Keep the CRM spreadsheet in order so records stay clean, consistent, and current
• Use AI tools wisely to accelerate research while verifying every entry
• Audit our existing email automation sequences from top to bottom, confirming every link works and all content is correct
• Test email templates on mobile and desktop and fix any display or formatting issues
• Help improve email flows, segmentation, and subscriber journeys on an ongoing basis
• Carry out on-page SEO improvements on our website, including metadata, image optimization, and content details
• Upload and format new product content with properly sized, consistently presented images
• Add and manage product page reviews to build credibility and search visibility
• Create clean, professional PDF presentations for new product launches

Mandatory Skills:

• Proven experience with data research and database or CRM enrichment
• Strong Excel or Google Sheets skills, including working with large lists
• Hands-on experience with an email marketing platform such as Omnisend, Klaviyo, Mailchimp, or similar
• Working knowledge of WordPress, including product/content updates and basic on-page SEO
• Comfortable using AI tools for research while verifying the results yourself
• Excellent attention to detail and a high standard for accuracy
• Self-reliant, thorough, and steady
• Strong written and verbal communication skills in English

Preferred Skills:

• Experience with Omnisend specifically
• Background in B2B lead research, list building, or retailer/distributor databases
• Basic design skills for PDF presentations or sales one-pagers (Canva, Adobe, or similar)
• Familiarity with WooCommerce or other WordPress e-commerce setups
• Understanding of email deliverability and automation funnel best practices
• Able to manage a mix of projects without losing track and set your own priorities

Why Join Us:
This is a chance to step into a role with real ownership from the start, working directly with the founder of a growing premium brand with no layers of management in between. You'll see how your work affects sales and marketing performance firsthand, and there's genuine room for the role to grow with the business. If you like variety, autonomy, and careful work that makes a real difference, you'll fit right in.