Email Support Executive

Role & responsibilities -

Email Support Executive Experience: 1+ Years

No. of Openings: 2

Location: Gurgaon

Roles & Responsibilities • Handle customer queries and concerns through email support. • Provide accurate and timely resolutions to customer queries. • Maintain proper records of customer interactions and follow-ups. • Escalate complex issues to the concerned team when required. • Ensure professional and clear written communication with customers. • Meet assigned quality and productivity targets. • Follow company policies, processes, and service standards.

Preferred Candidate Profile • Minimum 1 year of experience in Email/Non-Voice Customer Support

1. • Strong written English communication skills.
2. • Good typing and computer skills.
3. • Customer-oriented and problem-solving approach.
4. • Candidates comfortable working from Gurgaon preferred.
5. • Male & Female candidates can apply. Perks & Benefits
6. • PF facility available. • Growth opportunities.
7. • Training and development support.
8. • Performance-based incentives/growth opportunities.