Email Support Executive

Email & Chat Support Executive – Non-Voice | International Process

Job Type: Full-Time
Process: International Non-Voice
Experience: Minimum 1 Year in International BPO – Mandatory
Education: Undergraduate / Graduate

Key Responsibilities

• Handle customer queries through email and live chat.
• Provide accurate, professional, and timely responses to international customers.
• Resolve customer issues while maintaining high service quality.
• Follow company processes, guidelines, and communication standards.
• Maintain accurate records of customer interactions.
• Meet defined productivity, quality, and customer satisfaction targets.

Eligibility & Requirements

• Minimum 1 year of experience in an International BPO is mandatory.
• Candidates must have experience in non-voice, email, or chat support.
• Undergraduates and Graduates are eligible.
• Excellent written and verbal communication skills in English.
• Strong typing, grammar, and comprehension skills.
• Good problem-solving and customer-handling abilities.
• Comfortable working in rotational shifts, including night shifts.

Why Join Us?

• Opportunity to work on an international process
• Professional and supportive work environment
• Career growth opportunities
• Training and skill development
• Competitive salary based on experience and skills

How to Apply

If you have 1+ year of international BPO experience and are interested in an Email & Chat Support – Non-Voice role, apply now with your updated resume.

Note: International BPO experience is mandatory for this position.

Pay: ₹32,000.00 - ₹38,000.00 per month

Benefits:

• Work from home

Ability to commute/relocate:

• Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• International BPO : 1 year (Required)

Work Location: In person