EMEA Lead

Who you are

• 10+ years in Sales / Solutions Engineering (ideally B2B SaaS), with enterprise customers
• Proven experience directly managing a distributed SE / technical pre-sales team — hiring, performance management, coaching, and retention
• Track record of building and scaling teams, and developing individual contributors into high performers
• Experience across multiple EMEA markets; fluent business English
• Excellent storytelling and discovery skills; familiar with Command of the Message / MEDDICC
• AI tooling & aptitude — hands-on with AI tools, models, and AI harnesses; prompt design, code-assist tools, and agentic use cases; able to reason about model selection, evaluation, and orchestration
• GenAI / LLM workflows — building and demoing LLM-based solutions such as chatbots, ticket deflection, and AI assistants
• Core customer technologies — working knowledge across CRM, ITSM, and CX platforms (e.g. Salesforce, ServiceNow, Zendesk) and how they connect in an enterprise stack
• APIs & integrations — consuming REST APIs and webhooks, tools such as Postman, and configuring integrations across systems
• Cloud, data & scripting — familiarity with AWS, Azure, or GCP; basic SQL; and working knowledge of Python or JavaScript / TypeScript
• Dev tooling — exposure to Jira, GitHub, and modern SaaS / DevOps stacks
• Nice to have: additional European languages; a CS/Engineering degree or equivalent practical experience

What the job involves

• As the EMEA Lead – Sales Engineering, you'll lead and grow DevRev's Sales Engineering team across EMEA. It's a hands-on leadership role, you'll directly manage a distributed team of SEs across multiple markets and time zones, while personally partnering with Sales leadership on the region's most strategic opportunities
• You'll set the bar for a high-quality technical experience across the customer journey — blending technical depth with storytelling across demos, evaluations, and proposals, in close collaboration with Sales, Product, Engineering, and Customer Success
• Hire, coach, and grow a distributed team of Sales Engineers across multiple EMEA markets — owning recruiting, ramping, goal-setting, reviews, and career development
• Manage team capacity and coverage — allocating SE resources across deals, markets, and time zones, and representing SE in regional Sales leadership and forecasting
• Own SE strategy and execution across EMEA, partnering with Sales leadership on pipeline growth and revenue targets
• Act as the senior technical leader on strategic, complex enterprise deals — from discovery through demos, PoCs, and proposals
• Enable partners, resellers, and sales teams through workshops, certifications, and competitive positioning
• Build reusable SE assets and best practices — playbooks, demos, guides — and partner with Product and Engineering to influence the roadmap