Emergency Response Coordinator

Emergency Recovery Coordinator (ERC) Serve People When They Need It Most | High-Impact | Fast-Paced | Unlimited Growth Are you a proactive, impatient and charismatic communicator? Do you have the ability to read people and situations effectively? Are you outgoing, empathetic and intuitive? Do you have the ability to persuade people to accept change or new ideas, as well as take hostile situations involving people and convert an unfriendly atmosphere to a more civil environment? Do you hate to be involved in transactions that are technical in nature as you can be easily distracted, and dislike being put in situations that do not involve others? Do you easily become dissatisfied with work that consists of repetitive tasks? Overall, are you optimistic and most comfortable when you have freedom and independence to pursue your goals and stay in an environment that provides a social network?  What You’ll Do As an ERC, you will:

• Be the first point of contact for property owners after traumatic events 
• Build trust and guide customers through the initial recovery process
• Generate business by proactively identifying and acting on opportunities 
• Work closely with first responders, adjusters, project managers, and community leaders
• Secure mitigation work to protect properties and prevent further damage
• Represent Paul Davis in the community through events and relationship building
• Deliver confidence and clarity when people need it most

 

This is a fast-moving, high-stakes role where no two days are the same. Who You Are You’re someone who:

• Has a strong internal drive and takes initiative 
• Thrives in fast-paced, high-pressure environments
• Leads with compassion and empathy
• Is confident communicating with people in emotional situations 
• Thinks quickly but stays calm and controlled 
• Is energized by helping others during difficult moments 
• Is comfortable both one-on-one and speaking in groups

Compensation & Benefits

• Base + Commission (Typical earnings: $85K–$100K base, no cap on commissions. Top producers can earn $200k or more) 
• Company vehicle + gas  
• Cell phone and computer provided 
• Flexible schedule + PTO & sick time 
• Ongoing leadership development & mentorship 
• Access to Paul Davis University

 

What You’ll Need

• Strong communication and relationship-building skills 
• Ability to stay organized while managing multiple priorities 
• Comfort using technology and CRM tools 
• Valid driver’s license with a good driving record 
• Willingness to be on-call (including nights/weekends as scheduled)
• A commitment to continuous learning and growth

 

Preferred Experience

• Previous outside sales experience is strongly encouraged 
• Experience in construction, restoration, or a related field is a plus 
• Candidates with a background in sales within a construction or service-based environment will be well-positioned for success in this role

Why This Role Matters

Serving others in their time of need is not easy—but it’s meaningful work.

If you’re someone who wants more than just a job—  If you want to make an impact, build relationships, and grow in a fast-paced environment—

This is your opportunity.