Grassroots BPO Pvt Ltd
Emergency Response Executives
4 days ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
19 October 2026
What they need
Job highlights
- Rotational shifts,including night shifts.
- Basic computer knowledge is required. . Good communication,listening,and coordination skills. . Ability to handle calls responsibly and remain calm in urgent situations
Job Summary
We are looking for responsible and customer-focused Emergency Response Executives to handle emergency calls and coordinate ambulance services efficiently. The role requires clear communication, accuracy, and the ability to manage emergency situations professionally.
Responsibilities
- Handle emergency inbound and outbound calls.
- Coordinate with ambulance services and medical teams for emergency assistance.
- Track emergency cases and provide real-time updates.
- Communicate accurate information to callers and concerned teams.
- Maintain proper records of emergency calls, case details, and updates.
- Follow established procedures for handling and coordinating emergency requests.
Eligibility / Requirements
- PUC / Any Graduate.
- Freshers and experienced candidates are welcome to apply.
- Fluency in English and Kannada is mandatory.
- Basic computer knowledge is required.
- Good communication, listening, and coordination skills.
- Ability to handle calls responsibly and remain calm in urgent situations.
Work Details
- Work from Office.
- Location: Bengaluru
- Rotational shifts, including night shifts.
- Rotational weekly offs.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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