Employee Engagement Executive

Our Blend

The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world’s coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone’s day.

Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we’ve got a serious case of it. If you are just as passionate as we are, come join our Brew Crew!

Brew Crew Opportunity

Our Global Brew Crew is seeking an Employee Engagement Executive responsible for

developing, implementing, and managing programs that foster a positive and motivating work environment designed to improve employee engagement, satisfaction, and retention.

This role is crucial in promoting the company culture, with a specific focus on internal communications and company activities and events. This role will be reporting to the Employee Relations & Governance Lead.

Key Responsibilities

In this role, you will:

Internal Communications & Recognition

• Manage and disseminate important company announcements and compiling monthly highlights of company achievements and initiatives across all channels promptly and effectively.
• Produce and publish our quarterly employee newsletter including writing, editing and updating contents ensuring content is engaging, relevant, and consistent with company branding.
• Manage the distribution of work anniversary and birthday vouchers, and the compilation of related employee lists.

Events & Activities Management

• Plan, organize, and execute company Engagement events including Long Service Award (LSA) ceremonies and any other ad hoc projects or events.
• Manage logistics and procurement for festive snacks and decoration for major holidays and internal celebrations.
• Propose and execute a holistic strategy for employee engagement, including town halls, recognition programs, well-being initiatives, and team-building activities while managing budget effectively.
• Lead the coordination of merchandise giveaways and lucky draws during company events.

Data Analysis & Knowledge Management

• Coordinate and support the annual employee engagement survey, Gallup, by reporting organizational feedback using engagement survey methodologies.
• Translate survey results into actionable insights and collaborate with departments on follow-up plans.
• Coordinate the collection, review, and consolidation of Standard Operating Procedures (SOPs) from all departments for organization within SharePoint.
• Prepare presentation decks and reports, providing data and ideas into clear actionable insights for any ad hoc events.

Employer Branding

• Manage the Internal Influencer Program (IIF) which is focused on promoting company products and assessing participants eligibility and category rewards.
• Collaborate with marketing department for any IIF activities and events.
• Utilize graphic design skills (or collaboration) to create engaging and aesthetic visuals, including posters and stickers design for events, campaigns, and ad hoc projects while adhering to brand guidelines

Your Ingredients

• Preferably having 3-5 years of experience in Human Resources, Internal Communications, Event Management, or a related field, with a strong focus on employee engagement.
• Strong understanding of employee engagement principles and best practices.
• Exceptional written and verbal communication skills, with demonstrated experience in developing compelling newsletters and organizational announcements.
• Proficiency in MS Office applications, particularly Microsoft Power Point and Excel as well as basic proficiency in graphic design for creating internal marketing materials.

Performance & Rewards

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.